Walter Castillo Palacios
Forest Grove
Summary
Dedicated commercial driver with expertise in vehicle inspection, route planning, and cargo handling. Committed to safety compliance and exceptional customer service, ensuring timely deliveries and satisfied clients. Expert Driver with background operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Comercial Driver
AutoZone
Hillsboro
08.2024 - Current
- Operated commercial vehicles to deliver auto parts safely and efficiently.
- Communicated with team members to coordinate timely deliveries.
- Loaded and unloaded cargo according to company safety standards.
- Assisted customers with inquiries during delivery process.
- Followed designated routes while adhering to traffic laws and regulations.
- Provided exceptional customer service during interactions at delivery locations.
- Utilized GPS systems for navigation during trips.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Reported any incidents encountered on the road to supervisors immediately upon return from trip.
Specialty Delivery
Walgreens Specialty Pharmacy
Beaverton
10.2006 - 01.2020
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Advanced English Classes
PCC
Portland, OR01-2020
Skills
- Vehicle inspection
- Route planning
- Cargo handling
- Defensive driving
- Safety compliance
- GPS navigation
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Certification
- Normal Oregon License
Timeline
Comercial Driver
AutoZone
08.2024 - Current
Specialty Delivery
Walgreens Specialty Pharmacy
10.2006 - 01.2020
Advanced English Classes
PCC