WALTER CIANCIA
New Brunswick
Summary
Dependable, hardworking and highly motivated individual seeking a position that provides opportunities for growth and development.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
24
24
years of professional experience
Work History
HVAC Tech
GRILLE MECHANICAL CONTRACTORS
03.2020 - 09.2023
- Installed, maintained, and repaired heating, ventilation, and air conditioning (HVAC) systems for residential and commercial clients, ensuring optimal system performance and customer satisfaction
- Diagnosed and troubleshot HVAC system malfunctions, effectively using diagnostic tools to identify issues and implement efficient repairs, reducing service downtime
- Performed regular maintenance, including cleaning, filter replacement, and system calibration, to extend the lifespan of HVAC units and improve energy efficiency
- Collaborated with team members to complete large-scale HVAC projects, adhering to project timelines and safety standards while meeting client specifications
- Provided exceptional customer service by explaining system issues and recommending preventative maintenance practices, resulting in increased client retention
HVAC Installer
JB Heating and Cooling
01.2018 - 01.2020
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Apartment Maintenance Technician
Northwood Estates
01.2011 - 01.2017
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Demonstrated proficiency in diagnosing mechanical issues accurately using various tools such as multimeters, pressure gauges, and diagnostic software applications when applicable.
- Assisted in the training and development of new maintenance staff members, sharing best practices and technical knowledge to ensure consistent service levels across the team.
Owner
Next Generation Heating and Air Conditioning
01.2000 - 01.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Education
High School -
Piscataway High School
Piscataway, NJSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Organizational skills
- Decision-making
- Calm under pressure
Languages
English
Native or Bilingual
Timeline
HVAC Tech
GRILLE MECHANICAL CONTRACTORS
03.2020 - 09.2023
HVAC Installer
JB Heating and Cooling
01.2018 - 01.2020
Apartment Maintenance Technician
Northwood Estates
01.2011 - 01.2017
Owner
Next Generation Heating and Air Conditioning
01.2000 - 01.2011
High School -
Piscataway High School
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