Walter Cobas
Dallas,TX
Summary
Orderly and highly committed hardworking Office Assistant with solid communications skills in customer relations and resilience to handle challenges of fast-pace environments. Bringing detail-oriented and proactive decisive leadership nature with advance technical and organizational office operations, good multitasking abilities and self-motivated abilities. Comfortable working alone or with teams to accomplish on-time clerical or on field tasks . Organized and motivated Seeking opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Office Executive
Rosewood Mansion
Dallas, TX
01.2023 - 08.2023
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Composed, edited and typed complex memos and reports with job-related software.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
Office Clerk
DS Diagnostics
Dallas, TX
02.2022 - 12.2022
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Supported office clerical functions using word processing and other software, email and office machines.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Conducted office inventory checks and requested restock of supplies.
- Resolved customer complaints and issues promptly, achieving a customer satisfaction.
- Provided technical support, troubleshooting software and hardware problems, and guiding customers through the resolution process.
- Collaborated with the tech team to identify and resolve escalated technical issues, ensuring a seamless customer experience.
- Conducted follow-up calls and emails to ensure customer issues were resolved to their satisfaction.
Education
Lic. in Languages - Languages
Universidad De Costa Rica
San Jose, CR12.2012
Bachelor of Science - Technical And Scientific Communication
SENA
BAQ, Colombia07.2006
Skills
- Bilingual in Spanish and English
- Customer Service
- Back Office Operations
- Data Entry
- Verbal and Written Communication
- Database and Client Management Systems
- Workflow Planning
- Technologically Savvy
- Office Administration
- Computers and Technology
Languages
Spanish
Native/ Bilingual
English
Full Professional
French
Professional
Websites
Certification
- Licensed Languages - [2012]
- Tech in IT, Sena - 2002
Timeline
Front Office Executive
Rosewood Mansion
01.2023 - 08.2023
Office Clerk
DS Diagnostics
02.2022 - 12.2022
Lic. in Languages - Languages
Universidad De Costa Rica
Bachelor of Science - Technical And Scientific Communication
SENA
Similar Profiles
Edgar VazquezEdgar Vazquez
Sous Chef at Rosewood Mansion on Turtle CreekSous Chef at Rosewood Mansion on Turtle Creek
Johnathan MartinezJohnathan Martinez
Assistant Manager at Rosewood Mansion On Turtle CreekAssistant Manager at Rosewood Mansion On Turtle Creek
Trina MukherjeeTrina Mukherjee
DIRECTOR OF MARKETING & COMMUNICATIONS at ATMOSPHERE CORE, OZEN MANSION KOLKATADIRECTOR OF MARKETING & COMMUNICATIONS at ATMOSPHERE CORE, OZEN MANSION KOLKATA
Daryl WilliamsDaryl Williams
Server at Evelyn Steakhouse Reach HospitalityServer at Evelyn Steakhouse Reach Hospitality
Taylor HullTaylor Hull
Patient AR Supervisor at OneOncologyPatient AR Supervisor at OneOncology