Walter Gibson
Customer Service Specialist
Rome,Georgia
Summary
Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals. Certified in Area of certification paired with Number years of hands-on experience handling warehouse duties.
Overview
22
22
years of professional experience
Work History
Material Handler Stacker
NSA
03.2012 - 03.2014
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Cook
Popeyes Chicken
05.2011 - 03.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Warehouse Forklift Operator
ReLogistics Services
Rome , Georgia
10.2023 - 04.2024
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Material Handler Forklift Operator
Constellium Automotive
07.2023 - 09.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Communicated with floor managers to determine merchandise placement.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Forklift Operator Machine Operator
Voestalpine Automotive Components
06.2021 - 04.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Material Handler
Rome Industrial Cleaning Service At Ball Corporati
03.2020 - 03.2021
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Packed items into appropriate containers for shipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Attached identifying tags to containers to mark with identifying shipping information.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
Forklift Operator
F&P Rome Ga
08.2019 - 02.2020
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Forklift Operator
North Georgia Staffing
05.2019 - 08.2019
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
Material Handler Forklift Operator
Jefferson Southern
08.2018 - 07.2019
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Forklift Operator
North Georgia Staffing
05.2018 - 08.2018
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
LTO Operator
Mohawk
06.2017 - 04.2018
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
Material Handler Forklift Operator Machine Operato
North Georgia Staffing
10.2016 - 04.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
Machine Operator Assembler
Neaton Rome
08.2014 - 04.2016
- Complied with company and OSHA safety rules and regulations.
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Bar Runner Bakery Dishwasher
Ryan's Buffet
03.2010 - 06.2012
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Greeted customers and provided outstanding customer service.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Kept detailed knowledge of and followed all food safety guidelines.
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Organized and replenished supplies at food stations to optimize team performance.
- Monitored food temperatures and kept records of all food items.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Health Service Technician Lead
Northwest Regional Hospital
06.2006 - 06.2010
- Consulted with healthcare professionals on business decisions.
- Assisted with regulatory issues such as compliance.
- Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
- Recruited, oriented and trained healthcare staff members.
- Monitored status of individuals with chronic health concerns.
Floor Technician
Winthrop Manor Nursing Home
09.2003 - 04.2005
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Quietly waxed, buffed and vacuumed floors in Type organization.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Cleared trash and debris from over Number rooms and office areas regularly.
- Operated buffers and burnishers to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
Dish Machine Operator/ Dietary Aide
Morrison Cafeteria
05.2002 - 09.2003
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs. Took Patients Orders Prepared Patients Orders And Delivered Orders To Patients Rooms
Owner/Operator
Gibson Lawn Care Service
Rome , Georgia
05.2020 - Current
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Education
Certificate Of Credit - Customer Service
Georgia Northwestern Technical College
Rome, GA10.2009
GED - General Studies
Georgia Northwestern Technical College
Rome, GA09.2009
Skills
- Shipping Operations
- Packing and Scanning
- Supply Chain and Inventory Management
- CPR Training
- Operate Forklift
- Loading and Unloading
- Equipment Maintenance
- Staging and Sorting
- Material Packaging
- Route Logs
- Heavy Equipment Operation
- Maintain Equipment
- Staff Management
- Assembly Lines
- Warehouse Management Systems
- Shipping and Receiving
- Safety Awareness
- Order Picking and Processing
- Material Inventory
- Equipment Inspection
- Material Handling
- General Laborer
- Certified Pallet Jack Operator
- Work Planning and Prioritization
- First Aid Certified
- Teamwork and Collaboration
- Dock Work
- Team Player
- Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Trained [Number] new employees on proper forklift operation and safety.
- Loaded and unloaded trucks at a rate of [Number] pounds per hour.
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Timeline
Warehouse Forklift Operator
ReLogistics Services
10.2023 - 04.2024
Material Handler Forklift Operator
Constellium Automotive
07.2023 - 09.2023
Forklift Operator Machine Operator
Voestalpine Automotive Components
06.2021 - 04.2023
Owner/Operator
Gibson Lawn Care Service
05.2020 - Current
Material Handler
Rome Industrial Cleaning Service At Ball Corporati
03.2020 - 03.2021
Forklift Operator
F&P Rome Ga
08.2019 - 02.2020
Forklift Operator
North Georgia Staffing
05.2019 - 08.2019
Material Handler Forklift Operator
Jefferson Southern
08.2018 - 07.2019
Forklift Operator
North Georgia Staffing
05.2018 - 08.2018
LTO Operator
Mohawk
06.2017 - 04.2018
Material Handler Forklift Operator Machine Operato
North Georgia Staffing
10.2016 - 04.2017
Machine Operator Assembler
Neaton Rome
08.2014 - 04.2016
Material Handler Stacker
NSA
03.2012 - 03.2014
Cook
Popeyes Chicken
05.2011 - 03.2014
Bar Runner Bakery Dishwasher
Ryan's Buffet
03.2010 - 06.2012
Health Service Technician Lead
Northwest Regional Hospital
06.2006 - 06.2010
Floor Technician
Winthrop Manor Nursing Home
09.2003 - 04.2005
Dish Machine Operator/ Dietary Aide
Morrison Cafeteria
05.2002 - 09.2003
Certificate Of Credit - Customer Service
Georgia Northwestern Technical College
GED - General Studies
Georgia Northwestern Technical College
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