Dynamic hospitality professional with extensive experience at Pink Elephant, excelling in customer service and craft cocktail preparation. Proven ability to enhance guest satisfaction through effective teamwork and meticulous order accuracy. Adept at managing high-pressure situations while maintaining a focus on quality and efficiency.
Proven record of reliability. I try to learn not just my job, but all the work done at the company.
Busser:
Work with the wait staff to handle all customer needs.
Remove dishes and trash after the guest's departure, and take all items to the kitchen for disposal or cleaning.
Runner:
Double-check the meal placed in the window against the customer ticket for better accuracy.
Checked with the kitchen to see when the meals were done, compared the meals to the orders, and took the food to the table in the dining room.
Server:
Cultivated in-depth knowledge of menu items to guide guests, reflecting capacity for product knowledge essential in marketing.