Led daily operations of school computer labs and instructional technology, ensuring consistent availability and reliability.
Provided direct classroom and one-on-one technical support to teachers and students; resolved issues independently or through district IT ticketing systems.
Supported school events with audio/visual services, photography, and video recording.
Recipient of the Friends of Education Award for outstanding service and dedication to the school community.
Arctiq, formerly DynTek Services Inc.
Inside Sales Representative
Arctiq
01.2006 - 01.2010
Supported account managers with quoting, order processing, invoicing, and customer relations.
Generated product and service quotes and verified job completion while operating remotely.
Formerly DynTek Services Inc.
Operations & Client Relations Manager
Imperial Software / TekConnect Corp.
01.1997 - 01.2006
Managed purchasing, inventory, logistics, and client relations for IT hardware and software serving New York-area school districts.
Oversaw system configuration, imaging, shipping, and delivery coordination during company growth and acquisitions.
Educational Leadership School Principal at Aurora Public Schools & Denver Public SchoolsEducational Leadership School Principal at Aurora Public Schools & Denver Public Schools