Adobe Premiere
Walter Kerber
Orlando,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Motivated Graphic Artist skilled at creating letterheads, signage and other business-specific materials. Talent for translating company vision into a suite of useful graphics and related designs. Skilled Videographer with 6 years of experience. Sets up and operates Equipment, edits final videos and adds effects. Well-organized with disciplined approach and good time management skills. Enthusiastic about developing and realizing cohesive vision with each project. Responsible Supervisor Trainee with 1 year of comprehensive experience assisting in setting and analyzing goals, projecting sales performances and promoting cooperation from team members. Logical and decisive individual committed to learning business operations and staff functions. Strong communicator recognized by management for excellent progress in training.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
AAA Auto Club Group
09.2021 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Operated with safety and skill to avoid accidents and delays.
Founder/CEO/Director
Strays
01.2021 - Current
- Monitored industry trends to stay informed of innovative technology, production equipment and editing software.
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
- Created production schedules for every step of video production.
- Scheduled shoots, set up for filming, and assisted with implementing logistics.
- Reviewed and edited film by selecting best combination of performance, sequencing and timing to tell story.
- Performed post-production work, including assembling raw material, editing sound and sequences and providing final product within time and budget constraints.
- Exported final cuts and upload to content management system and client platforms.
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Created aesthetically-pleasing advertisements that complemented products.
- Put together videos for social media, advertising and informational purposes.
- Designed website layouts, templates and unique branded looks.
- Developed print materials such as brochures, banners and signs.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Applied knowledge of production to create high-quality images.
- Used Coreldraw/Photoshop to create images and layouts.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Firearms Associate
Oak Ridge Gun Range
01.2021 - 08.2021
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Processed as many as 10-15 background checks daily using both FDLE and phone-in checks.
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Met needs of different students by adapting teaching materials and methods.
- Provided feedback, guidance and support to students on participation and performance.
- Enforced range rules and removed users for repeat or critical violations.
- Maintained expertise in diverse firearms and ammunition.
- Directed safety protocols and daily range operations.
- Worked with gun safety instructors to incorporate best practices to enhance student learning.
Warehouse Associate
Amazon
06.2020 - 12.2020
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Exceeded goals through effective task prioritization and great work ethic.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Firearms Sales Associate
Bass Pro Shops
05.2020 - 06.2020
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Assisted customers by answering questions and fulfilling requests.
- Checked prices for customers and processed items sold by scanning barcodes.
- Assisted customers with locating and choosing merchandise in any store department.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Firearms Associate / Pawnbroker
Godfather Pawn
01.2020 - 05.2020
- Processed new inventory to ready for stocking on sales floor.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
- Organized stock overflow room and moved stock to show room when space was available.
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Prepared all paperwork, checked identifying information and documented transactions.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Analyzed online sales data and developed action plans to improve margin, revenue and processes.
Rideshare Driver
Uber
04.2019 - 12.2020
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation and service.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Front End Cashier
Petsmart
07.2020 - 10.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Educated customers on promotions to enhance sales.
Fire Alarm Installation Service Technician Year II
Vivint Home Security
05.2019 - 07.2020
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
- Demonstrated increased knowledge of company products and equipment.
- Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Commissioned new fire alarm systems, installing all related hardware and software required by facilities.
- Responded to maintenance calls and troubleshot devices.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Assisted with electrical installations, including lighting and smoke detectors.
- Fully installed fire alarms and various security devices.
- Maintained energy and enthusiasm in fast-paced environment.
- Used coordination and planning skills to achieve results according to schedule.
Sales Associate DI,Computers,Gaming & Car Audio
Best Buy
10.2018 - 05.2019
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Assisted customers by answering questions and fulfilling requests.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Educated customers on promotions to enhance sales.
Supervisor Trainee
JCPenney
04.2015 - 12.2018
- Measured team performance and reported metrics to leadership team members.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Set overall vision and provided team leadership.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Ordered parts and maintained adequate inventory.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
My Dreams Academy
Florida06.2021
Skills
- Leadership
- Security Monitoring
- Sales
- Negotiation
- Cash register operation
- Microsoft Office
- Firearms Knowledge
- Customer Engagement
- Active Listening
- Self-Defense Training
- Planning and Coordination
Accomplishments
- Sold $45,000 Monthly for JCPenney appliances. Award
- Receiving top 10% of online sales Gold Member award at JCPenney
- Amazon Orlando Fastest Picker Award (6,250 Items) in 12 hour's Robot Signed.
Software
Adobe Photoshop
Davinci resolve
Adobe Lightroom
Microsoft office
Coreldraw
Certification
Florida Concealed Weapon License
Additional Information
Certificates & License's :
- D Class License
- G Class License
- Concealed Weapons & Firearms License
- Adobe Photoshop & Premiere Pro Certified
- Business to IT Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Tow Truck Operator
AAA Auto Club Group
09.2021 - Current
Florida Concealed Weapon License
04-2021
Founder/CEO/Director
Strays
01.2021 - Current
Firearms Associate
Oak Ridge Gun Range
01.2021 - 08.2021
Front End Cashier
Petsmart
07.2020 - 10.2020
Warehouse Associate
Amazon
06.2020 - 12.2020
Firearms Sales Associate
Bass Pro Shops
05.2020 - 06.2020
Firearms Associate / Pawnbroker
Godfather Pawn
01.2020 - 05.2020
Fire Alarm Installation Service Technician Year II
Vivint Home Security
05.2019 - 07.2020
Rideshare Driver
Uber
04.2019 - 12.2020
Sales Associate DI,Computers,Gaming & Car Audio
Best Buy
10.2018 - 05.2019
Supervisor Trainee
JCPenney
04.2015 - 12.2018
High School Diploma -
My Dreams Academy
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