Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Walter Lawrence

West Pikeland,PA

Summary

Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 20 years of experience on road. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

27
27
years of professional experience

Work History

LTL Truck Driver

Fed Ex Freight
Chester Springs, PA
08.2009 - 12.2023
  • Ensured compliance with all applicable laws and regulations governing the transportation of goods.
  • Utilized GPS navigation systems as needed to locate addresses for pickups and deliveries.
  • Developed strong working relationships with customers through courteous interactions during each delivery and pickup transaction.
  • Loaded and unloaded freight in a safe and timely manner.
  • Communicated effectively with customers regarding deliveries and pickups.
  • Transported hazardous materials safely according to federal guidelines set forth by DOT regulations.
  • Reported any issues that arose during deliveries such as damaged goods or late arrivals immediately upon completion of each trip.
  • Conducted daily safety checks on truck equipment such as tires, lights, brakes, gas, oil.
  • Performed pre-trip inspections to ensure vehicle was in proper working order prior to departing on route.
  • Maintained required certifications necessary for operation of commercial motor vehicles.
  • Demonstrated excellent customer service skills when interacting with customers at pickup and delivery locations.
  • Managed time efficiently to meet deadlines for customer deliveries.

LTL Truck Driver/Truck Dispatcher

Frames Motor Freight
West Chester, PA
07.1999 - 06.2009
  • Ensured compliance with all applicable laws and regulations governing the transportation of goods.
  • Utilized GPS navigation systems as needed to locate addresses for pickups and deliveries.
  • Loaded and unloaded freight in a safe and timely manner.
  • Communicated effectively with customers regarding deliveries and pickups.
  • Performed pre-trip inspections to ensure vehicle was in proper working order prior to departing on route.
  • Reported any issues that arose during deliveries such as damaged goods or late arrivals immediately upon completion of each trip.
  • Managed time efficiently to meet deadlines for customer deliveries.
  • Demonstrated excellent customer service skills when interacting with customers at pickup and delivery locations.
  • Maintained required certifications necessary for operation of commercial motor vehicles.
  • Transported hazardous materials safely according to federal guidelines set forth by DOT regulations.
  • Verified accuracy of shipping documents and invoices.
  • Developed strong working relationships with customers through courteous interactions during each delivery and pickup transaction.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Read and interpreted maps to determine vehicle routes.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
  • Oversaw communications within assigned territories.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Addressed questions, problems or requests for service or equipment.
  • Relayed work orders and information between work crews, supervisors, and field personnel.

Roll Off Driver

Galante Hauling
Downingtown, PA
07.1998 - 07.1999
  • Performed pre-trip inspections of the truck to ensure it was in proper working order prior to departure.
  • Managed daily vehicle maintenance logs, fuel logs, and other related documents.
  • Responsible for securing loads according to state law requirements prior to transport.
  • Followed established company policies and procedures while operating truck safely at all times.
  • Maintained contact with supervisors regarding work schedule changes or job assignments.
  • Provided customer service by answering questions or providing assistance as needed.
  • Adhered to scheduled delivery times while maintaining accurate records of deliveries made.
  • Maintained cleanliness of cab area at all times including washing windows as needed.
  • Communicated any delays or issues encountered during route to dispatch personnel immediately.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Trash Truck Driver

BFI Waste Systems
King of Prussia, PA
10.1997 - 07.1998
  • Performed daily safety checks on trucks including fluid levels, brakes, tires, lights, and turn signals.
  • Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
  • Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
  • Drove garbage trucks on specified routes, collected and loaded solid waste and recyclables and transported to appropriate disposal or recycling sites.
  • Assisted co-workers in completing their tasks when needed during busy times or due to absences.
  • Collected refuse from residential and commercial customers, ensuring that all waste was disposed of properly.
  • Cleaned up any spills on streets or sidewalks caused by the trash collection process.
  • Reported any maintenance issues concerning the truck's equipment immediately to supervisors.
  • Communicated effectively with dispatchers via two-way radio systems while performing duties.
  • Provided customer service by responding promptly to inquiries or complaints from residents or businesses regarding pickup services.
  • Inspected garbage bins for hazardous materials before loading them into the truck.
  • Exercised caution when maneuvering around pedestrians or parked cars while driving garbage trucks through neighborhoods.
  • Disposed of collected refuse at designated landfill sites according to company protocols.
  • Dismounted trucks to collect garbage and remounted trucks for ride to next collection point.
  • Noted customer complaints regarding service quality or timings of service to forward to management.

Store Manager

Brandywine Outfitters
Exton, PA
08.1996 - 10.1997
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Updated and maintained store signage and displays.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensured compliance with safety regulations and company policies.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Monitored inventory levels and placed orders to restock shelves.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Performed regular price checks to ensure competitive pricing.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Education

High School Diploma -

West Chester Christian School
West Chester, PA
06-1986

Some College (No Degree) - Criminal Justice

Pensacola Christian College
Pensacola, FL

Skills

  • Problem-Solving Capabilities
  • Air Brake Systems
  • Commercial Vehicle Operation
  • Trailer Coupling and Uncoupling
  • Pallet Jack Usage
  • Tailgate Lift Operation
  • Safe Driving Practices
  • Route Planning Expertise
  • Hazardous Materials Handling
  • Cargo Handling
  • Safe Driving
  • Document Management
  • Equipment Operation
  • Delivery Scheduling
  • Load Security
  • Materials Transport
  • Strong Work Ethic
  • Clean MVR
  • Courteous and Polite Demeanor
  • Customer-Oriented
  • Inclement Weather Driving
  • DOT Compliance
  • Tanker and Hazmat Endorsements
  • Accurate Record Keeping
  • Planning Ability
  • Dependable and Reliable

Accomplishments

  • 10 years safe driving

Timeline

LTL Truck Driver

Fed Ex Freight
08.2009 - 12.2023

LTL Truck Driver/Truck Dispatcher

Frames Motor Freight
07.1999 - 06.2009

Roll Off Driver

Galante Hauling
07.1998 - 07.1999

Trash Truck Driver

BFI Waste Systems
10.1997 - 07.1998

Store Manager

Brandywine Outfitters
08.1996 - 10.1997

High School Diploma -

West Chester Christian School

Some College (No Degree) - Criminal Justice

Pensacola Christian College

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Walter Lawrence