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Overview
Work History
Education
Skills
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Timeline
Walter Ley
Tempe,
AZ
Overview
2
2
years of professional experience
1
1
Certification
Work History
FOH Trainer
Chick-fil-A
Goodyear, AZ
01.2024 - 12.2025
Trained new team members on customer service protocols and food safety standards.
Facilitated role-playing exercises to enhance team communication and service efficiency.
Conducted regular assessments of team performance to identify training needs and areas for improvement.
Collaborated with other trainers to develop best practices for continued professional growth among FOH employees.
Show Description
Education
Bachelor of Science - Mechanical Engineering
Arizona State University
Tempe, AZ
12-2028
Associate of Science -
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2024
Skills
Spanish
Food safety compliance
POS system proficiency
Peer coaching
Customer service
Problem-solving
Reliability
Certification
CNA - Certified Nurse Assistant (Dec. 2024)
Timeline
FOH Trainer
Chick-fil-A
01.2024 - 12.2025
Bachelor of Science - Mechanical Engineering
Arizona State University
Associate of Science -
Maricopa Community Colleges, Estrella Mountain Community College
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