Walter L. Mattire
Greenwell Springs,La
Summary
Looking to obtain a position where my knowledge and experience can be utilized as well as enhanced.
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Operations professional with strong expertise in machinery and process optimization. Known for enhancing productivity and ensuring operational efficiency through technical acumen and problem-solving skills. Reliably collaborates with teams to meet goals and adapts to evolving demands with ease. Skilled in equipment maintenance, safety protocols, and workflow management.
Overview
18
18
years of professional experience
Work History
Operator
Capital area Transit
09.2017 - Current
- Perform pre-trip and post-trip inspections of assigned vehicle; set correct destination and route signs.
- Operate various types of vehicles safely in all types of weather and traffic conditions according to printed passenger schedules.
- Pick up and discharge passengers at designated bus stops safely; regulate heating and ventilating equipment on the bus for the comfort of passengers.
- Report all accidents incidents or unusual occurrences to dispatch office immediately; submit written reports on unusual occurrences as required.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Worked outside in all weather conditions.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Worked different route every day based on changing passenger locations and destinations.
Retail Sales Specialist
Oreillys Auto parts
02.2015 - 04.2020
- Maintain excellent cash handling, organizational and critical thinking skills.
- Handle customer transactions and cash register in an accurate and efficient manner.
- Sales and promotion of the store products and service. Consistent top sales person.
- Customer service/ Complaints management.
- Manage cash vault/Make bank Deposits.
- Opening and closing store.
- Supervise staff in the absence of manager.
- Provide training, coaching and development to the front line employees.
- Answer phone calls and assist customer with special request.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Assistant manager
New World Auto parts
03.2007 - 10.2016
- Inventoried all parts and prepared purchase orders.
- Updated database of available parts and adjusted stock accordingly.
- Maintained stock of auto parts and handling ordering procedures.
- Arranged for the ordering of special parts per customer requests.
- Trained new hires and updated employee training materials.
- Maintained consistent inventory of auto parts and products.
- Ensured that customer service standards were maintained.
- Assist with interviewing and hiring new employees.
- Deliver products locally and statewide.
- Manage Cash vaults/ Make bank deposits.
- Opening and Closing store.
- Provide training, coaching and development to the front line employees.
- Answer phone calls. Accept and process phone orders.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Diploma -
Wilkinson County High School
Woodville, MS08.2002
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Valid Driver's license
- CDL Class B
- Hand and power tools
- Heavy lifting
- Hand-eye coordination
- Flexible schedule
- Customer service
- Staff management
- Strong work ethic
- Positive attitude
- Computer skills
Timeline
Operator
Capital area Transit
09.2017 - Current
Retail Sales Specialist
Oreillys Auto parts
02.2015 - 04.2020
Assistant manager
New World Auto parts
03.2007 - 10.2016
Diploma -
Wilkinson County High School
Similar Profiles
Kendall JohnsonKendall Johnson
Safety & Risk Management at Capital Area TransitSafety & Risk Management at Capital Area Transit
Latisha RicksLatisha Ricks
Bus Operator at Capital Area Transit SystemBus Operator at Capital Area Transit System
Antonio MillerAntonio Miller
Transit Bus Driver at Knoxville Area TransitTransit Bus Driver at Knoxville Area Transit
Cynthia HaddenCynthia Hadden
Driver Compliance Specialist at First StudentDriver Compliance Specialist at First Student
Ethan BatrousEthan Batrous
Executive Analyst at Cost Segregation Services IncExecutive Analyst at Cost Segregation Services Inc