Walter Molina
Durham,CT
Summary
- Experienced in leading front-of-house operations with emphasis on customer satisfaction, team management and optimized workflow. Strengths lie in strong communication skills, conflict resolution and maintaining high standards of service. Demonstrated success in transforming hostessing teams to improve efficiency and guest experience. Known for creating welcoming atmospheres that have consistently enhanced customer loyalty and positive reviews.
- Enthusiastic professional supports attorneys in managing heavy caseloads and achieving strategic goals. Displays strong communication skills when interacting with court personnel, opposing counsel and clients. Quickly develops institutional knowledge and expertise of firm and products to accomplish tasks.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess Manager
Daltons Restaurant
North Branford, CT
10.2023 - Current
- Adhered to safety regulations within the restaurant at all times.
- Ensured that all guests received prompt, courteous attention from the hostesses.
- Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
- Resolved any complaints or issues with customers quickly and professionally.
- Monitored seating arrangements to maximize table utilization and minimize wait time.
Paralegal Assistant
Delgado Suarez Law Firm
Cuenca, Ecuador
03.2022 - 05.2022
- Prepared reports, correspondence and other documents related to cases.
- Provided administrative support to lawyers by scheduling appointments, coordinating travel arrangements and preparing expense reports.
- Attended hearings with attorneys to provide assistance during proceedings.
- Collaborated with attorneys on various projects including drafting motions, organizing evidence and preparing exhibits for trial.
- Maintained contact with clients regarding case updates or changes in procedures.
- Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
- Reviewed legal documents for accuracy and completeness.
- Prepared clients for appointments, depositions and testimony.
- Interviewed clients and obtained vital case information to support associates.
Education
Law Degree - Law
Catholic University of Cuenca
Cuenca, Ecuador04-2023
Skills
- Attorney Support
- File Organization
- Administrative Support
- Conflict Mediation
- Client Communication
- Operations Support
- Presentations
- Confidentiality
- Critical Thinking
- Relationship Building
- Good Judgment and Decision Making
- Multitasking
- Time Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Contribution course for the systematization of projects, writing and publication in student magazines, 2nd edition held from January 11 to February 12, 2021
- Introductory course to academic writing held from January 11 to February 12, 2021
- Certificate from the school of judicial function for compliance with free legal assistance during the course of university studies.
Timeline
Hostess Manager
Daltons Restaurant
10.2023 - Current
Paralegal Assistant
Delgado Suarez Law Firm
03.2022 - 05.2022
Law Degree - Law
Catholic University of Cuenca
- Contribution course for the systematization of projects, writing and publication in student magazines, 2nd edition held from January 11 to February 12, 2021
- Introductory course to academic writing held from January 11 to February 12, 2021
- Certificate from the school of judicial function for compliance with free legal assistance during the course of university studies.
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