Walter Moya
Salinas,CA
Summary
High-energy public area attendant focused on promoting customer satisfaction through exceptional service.
Overview
19
19
years of professional experience
Work History
Houseperson, Housekeeping Supervisor, Maintenance.
Monterey Peninsula Country Club
Monterey, CA
12.2004 - 04.2020
- Installed new locks, door handles, and door closers.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Verified cleanliness and organization of storage areas and carts.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Followed safety protocols to minimize workplace accidents.
- Safely and effectively handled wide range of cleaning products and solutions.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Janitor
PureServe Building Service
Salinas, CA
01.2013 - 12.2016
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Operated buffers and burnishers to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Worked on cleaning team to service Hotels, offices, and other commercial buildings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
IHSS Care Provider
IHSS
Salinas, CA
01.2017 - 07.2023
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Skills
- Exceptional customer service
- Exceptional communicator
- Conflict resolution
- Safe Waste Disposal Techniques
- Customer-oriented
- Reliable
- Exceptional multi-tasker
- Safety Practices
- Chemical Cleaners
- Floor Sweeping
- Carpet Steaming and Shampooing
- Cleanliness Standards
- Checklists and Recordkeeping
- Communication and Interpersonal Skills
Timeline
IHSS Care Provider
IHSS
01.2017 - 07.2023
Janitor
PureServe Building Service
01.2013 - 12.2016
Houseperson, Housekeeping Supervisor, Maintenance.
Monterey Peninsula Country Club
12.2004 - 04.2020