Walter Myers Jr
Clarkston,MI
Summary
At Changing Places Moving, I led a team as Crew Lead/Driver, enhancing productivity and safety through effective team management and motivational leadership. My adeptness in vehicle operations and active listening fostered a collaborative environment, significantly improving customer satisfaction and project completion rates. I am a versatile Crew Leader with experience directing others, managing tasks and monitoring work areas with a reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. I am a dependable worker skilled in using hand and power tools in construction environments that collaborates well with other team members and willing to help in any capacity to complete jobs. I have experience in operating and driving various trucks both long and short distance to transport goods and materials as well as being committed to ensuring delivery within specified timeframes.
Overview
13
13
years of professional experience
Work History
Crew Lead/ Driver
Changing Places Moving
2011.07 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Implemented safety protocols to reduce workplace accidents and promote employee wellbeing.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Enhanced crew productivity through regular feedback, training, and performance evaluations.
- Identified areas for improvement within the team, leading to increased efficiency and effectiveness.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Coordinated with various departments to ensure timely completion of tasks and projects.
- Established a positive work environment by promoting team collaboration and open communication.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Resolved conflicts among team members professionally, maintaining a harmonious work atmosphere.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
- Established and enforced policies and procedures to maintain high standards of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Loaded and unloaded materials onto trucks and trailers.
- Managed safe and efficient use of tools and equipment on worksites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Inspected tools and equipment to maintain safety and efficiency.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Education
N/A - Biology
Oakland Community College
Bloomfield Hills, MISkills
- Team Management
- Motivational Leadership
- Training and mentoring
- Task Delegation
- Vehicle operations
- Jobsite Safety
- Multitasking and Organization
- Hand and Power Tool Operation
- Physical Strength and Stamina
- Problem-Solving
- Material Loading and Unloading
- Mechanical Troubleshooting
- Time Management
- Reliability
- Active Listening
- Effective Communication
Additional Information
I have significant personal experience operating agricultural/hydraulic equipment as well as experience maintaining said equipment.
Timeline
Crew Lead/ Driver
Changing Places Moving
2011.07 - Current
N/A - Biology
Oakland Community College