Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Walter Paredes

Windermere,FL

Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience

Work History

Server

Rainforest Cafe Disney Springs
12.2021 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Agave Azul Mexican Cuisin
07.2020 - 09.2021
  • Developed strong and lasting resident relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.

Server

El Tapatio Mexican Restaurant
02.2019 - 07.2020
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Education

Bachelor of Arts - Music

Universidad Del Valle
Colombia
06.2016

Skills

  • Liquor, wine and food service
  • Effective customer upselling
  • Food safety understanding
  • Relationship management
  • Quality control
  • Safe food handling
  • Sales Techniques
  • Price memorization
  • Menu memorization
  • Food inspection
  • Menu Memorization
  • Food Sales and Promotion
  • Dining Customer Service
  • Guest Relations Management

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Server

Rainforest Cafe Disney Springs
12.2021 - 10.2023

Server

Agave Azul Mexican Cuisin
07.2020 - 09.2021

Server

El Tapatio Mexican Restaurant
02.2019 - 07.2020

Bachelor of Arts - Music

Universidad Del Valle
Walter Paredes