Walter Posada
Duncanville,TX
Summary
My name is Walter Posada I am 21 years old with extensive experience in the work field. Im a dedicated and adaptable individual with a passion for fashion and film and hope to have a career in those fields one day.
I bring a unique blend of creativity and practicality to any role im put in. Whether working from a desk,
with a group or engaged in hands-on labor, in any and all weather conditions. I thrive in dynamic environments and appreciate the artistry behind visual storytelling and style. My diverse interests fuel my commitment to excellence, enabling me to approach tasks with both enthusiasm and a strong work ethic. Seasoned maintenance and repair experience with multiple licenses and certifications. Resourceful in coordinating tasks and delegating the work load. With experience in both desk-based and hands-on roles, I excel at adapting to diverse tasks while maintaining a keen eye for aesthetics and functionality. Eager to leverage my unique skill set to contribute positively to any role im put in.
Overview
5
5
years of professional experience
Work History
Greeter
LA Fitness
Dallas, TX
04.2024 - Current
- Organized displays to attractively showcase products.
- Answered customer inquiries about merchandise and services.
- Informed customers of current sales and promotions.
Maintenance Crew Leader
City of Desoto
DeSoto, Texas
07.2022 - Current
- Updated job knowledge by participating in educational opportunities, reading technical publications, and attending workshops.
- Inspected completed jobs to make sure they met quality standards before being released from the shop floor.
- Created reports detailing the progress of ongoing projects and other tasks performed by the crew.
- Provided technical guidance to crew members regarding repair and maintenance tasks.
- Ensured that all necessary repairs were made correctly and within budget constraints.
- Supervised day-to-day activities to ensure that all tasks were completed according to established protocols.
- Participated in meetings with upper management to discuss current projects or future plans.
- Resolved any conflicts between crew members in a professional manner.
Team Lead
Target
Cedar Hill, Texas
08.2021 - 07.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Identified opportunities for process improvements, implementing changes when required.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Trained new staff in relevant processes and procedures.
- Delegated tasks appropriately according to individual skill sets.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Shift Lead Supervisor
Home Depot
Dallas, Texas
05.2019 - 01.2022
- Created schedules for team members and monitored attendance records.
- Analyzed data from previous shifts to identify trends in production issues or errors.
- Served as a liaison between shift staff and upper-level management; communicated any changes in policy or procedure quickly.
- Prepared daily reports detailing shift activities including labor hours worked, number of units produced.
- Managed employee breaks and lunches according to established guidelines while maintaining production goals.
- Trained new hires on job duties, safety protocols, and company policies and procedures.
- Ensured all daily operations were in compliance with safety standards and regulations.
- Assigned tasks to employees based on their abilities, skill levels, and experience.
- Identified areas where additional training was required to improve employee performance.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Maintained accurate inventory records of products used during shifts.
- Developed processes to improve efficiency of production line and streamline workflow.
- Conducted performance reviews for shift staff and provided feedback for improvement.
- Supervised, trained and guided team by coaching on daily activities.
- Managed daily workflow and scheduled staff for adequate coverage.
- Supervised and led employees to maintain productivity and customer service levels.
Hotel Waiter
Hilton
Dallas, TX
05.2020 - 12.2021
- Checked back with customers to ensure satisfaction with each course served.
- Resolved customer complaints promptly and courteously while adhering to hotel policies and procedures.
- Collected payment for meals served or cashed out customers using POS systems accurately.
- Ensured that dining areas were kept clean and organized during shifts.
- Provided excellent customer service at all times.
- Delivered food items to tables in a timely manner while ensuring correct order accuracy.
- Performed light cleaning duties such as sweeping floors, wiping down counters, as needed.
Education
Bachelor of Arts - Law (Pre-Law)
The University of Texas At Arlington
Arlington, TX05-2025
Skills
- Bilingual
- Flexible
- Team player
- Adaptable
- Communication
- Worker Training
- Team Collaboration
- Heavy Lifting
- Work Area Inspection
- Mechanical Aptitude
- Employee Scheduling
- Scheduling and Planning
- Inventory Monitoring
Timeline
Greeter
LA Fitness
04.2024 - Current
Maintenance Crew Leader
City of Desoto
07.2022 - Current
Team Lead
Target
08.2021 - 07.2023
Hotel Waiter
Hilton
05.2020 - 12.2021
Shift Lead Supervisor
Home Depot
05.2019 - 01.2022
Bachelor of Arts - Law (Pre-Law)
The University of Texas At Arlington