Walter Rainey
Baton Rouge,LA
Summary
Dynamic professional with extensive experience at Walter Rainey Trucking, excelling in inventory management and customer service. Proven track record of enhancing operational efficiency and fostering strong client relationships. Adept in Microsoft Excel, with a keen attention to detail that ensures accuracy in all documentation and processes.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Owner Operator
Walter Rainey Trucking
Baton Rouge, LA
05.2010 - Current
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Developed positive relationships with customers by providing excellent customer service.
- Utilized GPS systems for navigation purposes throughout trips.
- Maintained accurate mileage logs and other required documentation.
- Communicated with customers regarding delivery times and location details.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Performed basic troubleshooting on mechanical components when necessary.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Assisted in loading and unloading freight from trailers as needed.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Operated commercial truck to transport goods and materials over long distances.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Payroll Data Processor
ISC
Baton Rouge, LA
08.2008 - 03.2010
- Entered changes in salaries, benefits or withholding into the payroll system.
- Reviewed timesheets for accuracy before submitting them for approval.
- Resolved discrepancies between timesheets and payroll data.
- Updated database with new hires, terminations and other personnel changes.
- Verified employee records, such as exemptions, insurance coverage, deductions and job titles.
- Responded to inquiries from employees regarding their paychecks or deductions.
- Processed payroll data to ensure accuracy of employee paychecks and tax information.
- Analyzed wage garnishment requests from employers or creditors.
- Assisted with audits conducted by governmental agencies or external auditors.
- Processed payroll for over 500 employees in a timely manner.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Recorded adjustments to previous pay-related errors.
Project Administrator
Greer's House of Music
Griffin, GA
01.2005 - 07.2008
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory levels at each location within the region to ensure sufficient stock is available for sale.
- Resolved customer complaints promptly in a professional manner.
- Provided advice and assistance to customers regarding product selection, utilization, maintenance, and repair.
- Supported local advertising initiatives such as radio spots or newspaper ads designed specifically for the target audience in each area of the region.
- Collaborated closely with other members of the sales team across multiple regions to coordinate efforts toward shared goals.
- Maintained relationships with existing customers through regular communication, visits, and feedback.
- Developed promotional materials such as flyers, brochures, and newsletters for distribution in the region.
- Established relationships with key decision makers at corporate accounts in order to secure large volume purchases.
- Researched competitors' products, pricing, and promotions to stay ahead in the marketplace.
- Assisted customers with post-purchase inquiries such as installation or warranty information.
- Built rapport with key regional accounts.
Owner
Premier Air Conditioning
Lynn Haven, FL
10.1995 - 12.2004
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Provided direction and guidance to employees.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Executed performance reviews to encourage improved productivity for team members.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Led startup and creation of operational procedures and workflow planning.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented operating procedures to ensure safety, accuracy, and efficiency of operations.
- Performed daily maintenance checks on equipment to maintain optimal performance standards.
- Determined equipment requirements for new projects and coordinated installation timelines with vendors.
- Prepared weekly, monthly, quarterly reports on operational performance for management review.
- Coordinated the training of new operators in accordance with company policies and procedures.
- Maintained records of production output, downtime events, inventory counts.
Supervisor of Distribution Operations
GTB Services/Airborne Express
Baton ROuge, LA
01.1989 - 10.1995
- Managed financial budgets related to transportation costs ensuring accuracy in recordkeeping practices.
- Coordinated with other departments to ensure timely delivery of goods to customers.
- Evaluated existing processes for efficiency gains while maintaining high standards of quality control.
- Performed root cause analysis after incidents or accidents occurred within the warehouse environment.
- Developed and implemented safety procedures for employees handling materials in the warehouse.
- Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
- Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
- Conducted regular meetings with internal stakeholders to discuss operational updates.
- Assigned tasks to workers based on their skill sets and monitored their performance levels.
- Analyzed customer orders to determine most effective shipping methods, routes, and carriers.
- Directed the maintenance and repair of all distribution equipment to ensure safe operations.
- Streamlined operational efficiencies by hiring and training staff to drive growth initiatives.
- Monitored inventory control to align ordering processes with demand plans.
- Tracked goods to verify delivery timetables and effectively route to final destinations.
- Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
- Inspected equipment, facilities and vehicles regularly to assess safety.
Education
Some College (No Degree) - Business
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
Broadmoor High School
Baton Rouge, LA05-1985
Skills
- Inventory management
- Microsoft Excel and Word
- Customer service
- Problem solving
- Communication skills
- Numerical data entry
- Attention to detail
- Typing accuracy
- Document scanning
Certification
- Transportation Workers Identification Card
- CDL - Class A driver's license
Affiliations
- Enjoy water sports and outdoor activities
- World travel
- Piano lessons
Timeline
Owner Operator
Walter Rainey Trucking
05.2010 - Current
Payroll Data Processor
ISC
08.2008 - 03.2010
Project Administrator
Greer's House of Music
01.2005 - 07.2008
Owner
Premier Air Conditioning
10.1995 - 12.2004
Supervisor of Distribution Operations
GTB Services/Airborne Express
01.1989 - 10.1995
Some College (No Degree) - Business
Southeastern Louisiana University
High School Diploma -
Broadmoor High School
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