Walter Robinson
Social Work
Henrico,VA
Summary
Motivated Social Work Intern with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
22
22
years of professional experience
Work History
Grocery Clerk
Kroger
Richmond, VA
08.2018 - Current
- Confer with customers about concerns with products or services to resolve problems and drive sales.
- Prepare items for sales floor stocking by inspecting orders.
- Maneuver pallet jacks to transport merchandise to the sales floor
- Answer questions about store policies.
Election Clerk
Henrico County
Richmond, VA
11.2008 - Current
- Counted over ballots to prepare official reports of election results.
- Collected necessary information from voters to determine correct voting location and ballot.
- Conducted voter outreach by mailing and tracking voter registration cards throughout [Henrico County],
- Developed and managed inventory supply lists and equipment orders to prepare voting units.
Advocate
Lupus Foundation Of America Inc.
, DC
04.2018 - 12.2020
- Educated elected officials about lupus' devastating toll and hold them accountable for supporting policies to propel the search for new treatment options.
- Raised new funding and expanded donations through aggressive fundraising efforts.
- Reached out to individuals eligible for services to solicit applications and offer assistance.
Fundraiser Coordinator
American Diabetes Association
Arlington, VA
01.2017 - 10.2020
- Attended to customer complaints and processed product return or replacement requests.
- Managed customer relations and customer service through daily communication and interaction.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Processed customer payments, generated bills and filled out warranty cards.
Fundraising Volunteer
American Cancer Society
Glen Allen, VA
08.2018 - 09.2020
- Cultivated impactful social media presence on [Facebook] and other social networking platforms, offering content relating to fundraising campaigns and organizational objectives.
- Raised over $[500] in funds for the annual American Cancer Society Relay for Life event.
- Developed and implemented marketing campaigns targeting donors.
Stocker
Walmart
Richmond, VA
04.2015 - 06.2018
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Patient Care Assistant
Bon Secours Richmond Health System
Richmond, VA
10.2010 - 01.2015
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
- Worked with patients and families to develop future plans and discuss care actions.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Data Entry Clerk
Virginia Department Of Taxation
Richmond, VA
01.2005 - 08.2006
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Obtained scanned records and uploaded into database.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Copy Center Associate
Richmond Public Schools
Richmond, VA
09.2004 - 07.2005
- Created customized options and solutions to meet customer unique copy and printing needs.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
- Prepared and operated offset printing press for maximum efficiency and production.
- Operated press to achieve highest print quality and productivity with minimal scrap.
Education
Associate of Applied Science - Human Development And Family Studies
John Tyler Community College
Midlothian, VA05.2022
Skills
- Teamwork
- Customer service
- Good listening skills
- Excellent work ethic
- Cultural awareness
- Interpersonal Communication
- Multitasking abilities
- Collaboration
- Planning and Coordination
- Relationship-Building
- Microsoft Office
- Compassion
- Detail-oriented
- Data entry background
- Organization and Time management
- Project Management
Affiliations
- National Association of Social Workers (NASW)
- 2020-Present
- Richmond Association of Black Social Workers (RABSW) 2020-Present
- National Alliance on Mental Illness (NAMI)
- 2020-Present
Accomplishments
- Attend required training sessions.
- Prepare polling locations and voting equipment.
- Verify election materials and supplies.
- Review election procedures and regulations.
- Ensure polling places meet accessibility requirements.
Timeline
Grocery Clerk
Kroger
08.2018 - Current
Fundraising Volunteer
American Cancer Society
08.2018 - 09.2020
Advocate
Lupus Foundation Of America Inc.
04.2018 - 12.2020
Fundraiser Coordinator
American Diabetes Association
01.2017 - 10.2020
Stocker
Walmart
04.2015 - 06.2018
Patient Care Assistant
Bon Secours Richmond Health System
10.2010 - 01.2015
Election Clerk
Henrico County
11.2008 - Current
Data Entry Clerk
Virginia Department Of Taxation
01.2005 - 08.2006
Copy Center Associate
Richmond Public Schools
09.2004 - 07.2005
Associate of Applied Science - Human Development And Family Studies
John Tyler Community College