Summary
Overview
Work History
Education
Skills
Timeline
Intern

Walter Sult

Essex,MD

Summary

Proven Field Supervisor with a track record of enhancing project efficiency and client satisfaction at JB Hayes Mechanical Contractors Inc. Expert in operations planning and team leadership, I've significantly improved project timelines and fostered professional growth within teams. Skilled in technical knowledge and customer relations, I consistently deliver results that exceed employer expectations.

Overview

26
26
years of professional experience

Work History

Field Supervisor

Pinpoint Plumbing Llc
06.2023 - Current
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
  • Implemented best practices in field operations to ensure consistency across all projects under supervision.
  • Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
  • Investigated issues and developed effective solutions.
  • Kept teams on task to complete milestones on time.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
  • Completed site checks and leveraged computerized applications to document or record findings.
  • Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
  • Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
  • Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
  • Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
  • Cultivated positive working relationships with key stakeholders, including clients, subcontractors, and regulatory agencies.
  • Built and nurtured relationships with customers and vendors to maximize profit potential.
  • Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.

4th Year Plumbing Instructor

Community College of Baltimore County
10.2019 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.

Field Supervisor

White Hall Plumbing & Hydronics
06.2022 - 05.2023
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
  • Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Implemented best practices in field operations to ensure consistency across all projects under supervision.
  • Investigated issues and developed effective solutions.
  • Kept teams on task to complete milestones on time.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
  • Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
  • Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
  • Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
  • Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
  • Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
  • Built and nurtured relationships with customers and vendors to maximize profit potential.

Plumbing Mechanic

JB Hayes Mechanical Contractors Inc
02.1998 - 10.2021
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Selected type and size of piping required for each project.
  • Offered guidance and training to junior team members.
  • Installed valves, hangers, supports, and flanges inside piping systems.

Field Supervisor

JB Hayes Mechanical Contractors Inc
02.1998 - 10.2021
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Investigated issues and developed effective solutions.
  • Kept teams on task to complete milestones on time.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
  • Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
  • Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.

Education

Plumbing Technology

PHCC Maryland
Essex, MD
2001

Diploma - General Studies

Kenwood High School Ib And Sports Science
Baltimore, MD
06.1987

Skills

  • Field Operations
  • Schedule Coordination
  • Task Delegation
  • Operations Planning
  • Project monitoring
  • Technical knowledge
  • Schedule development
  • Site preparation
  • Project Management
  • Site Management
  • Progress Reporting
  • Work Order Review
  • Team Leadership
  • Customer Relations
  • Worker Supervision

Timeline

Field Supervisor

Pinpoint Plumbing Llc
06.2023 - Current

Field Supervisor

White Hall Plumbing & Hydronics
06.2022 - 05.2023

4th Year Plumbing Instructor

Community College of Baltimore County
10.2019 - Current

Plumbing Mechanic

JB Hayes Mechanical Contractors Inc
02.1998 - 10.2021

Field Supervisor

JB Hayes Mechanical Contractors Inc
02.1998 - 10.2021

Plumbing Technology

PHCC Maryland

Diploma - General Studies

Kenwood High School Ib And Sports Science

Similar Profiles

CREATE PROFILE
Walter Sult