CDL Class A Owner-Operator and Sales & Customer Service Professional experienced in oversize and overweight freight transportation and logistics. Delivered safe and timely deliveries by managing complex loads, planning routes, and ensuring compliance with DOT/FMCSA regulations while coordinating effectively with all stakeholders. Excelled in telecommunications sales by identifying customer needs and recommending technology solutions, achieving sales objectives, and fostering long-term customer relationships.
Overview
13
13
years of professional experience
Work History
Owner/Operator Truck Driver
DFW Auto Transport LLC DBA Road Runner Transport
Royse City, Texas
11.2020 - 08.2026
Operated a commercial tractor-trailer as an independent owner-operator, transporting oversize, overweight, and specialized freight across regional and long-haul routes.
Planned and executed safe transportation of oversized loads while complying with DOT regulations, state requirements, permit conditions, and routing restrictions.
Secured heavy equipment, machinery, construction materials, and specialized freight with chains, straps, binders, and tie-down equipment to ensure safe transport.
Coordinated pickups and deliveries with brokers, shippers, receivers, escorts, and dispatchers to meet delivery schedules and enhance service reliability.
Safely navigated highways, construction zones, narrow roads, bridges, and challenging job-site conditions while transporting oversized freight.
Managed fuel, maintenance, repairs, permits, insurance, operating expenses, trip planning, and other day-to-day owner-operator responsibilities.
Provided professional customer service and maintained strong relationships with brokers, customers, and transportation partners.
Achieved strong safety record by adhering to defensive driving practices, load-securement procedures, and FMCSA/DOT regulations.
Managed schedules and delivery deadlines independently while maintaining safe and efficient operations.
CDL Truck Driver
Pegasus Link Construction
Garland, Tx
08.2019 - 11.2020
Operate concrete mixer trucks safely and efficiently to transport and deliver ready-mix concrete to residential, commercial, and construction sites.
Load, transport, and discharge concrete according to customer specifications, job requirements, and scheduled delivery times.
Monitor concrete consistency and mixing during transportation to help ensure product quality upon delivery.
Perform thorough pre-trip and post-trip inspections to ensure the vehicle is safe, properly maintained, and compliant with DOT regulations.
Safely navigate local roads, construction zones, and job sites while maintaining a strong focus on defensive driving and accident prevention.
Position and operate the mixer truck safely at job sites while coordinating with contractors, supervisors, and construction crews.
Sales Representative
AT&T
Forney, Texas
05.2013 - 03.2019
Used consultative selling techniques to explain products, services, pricing, promotions, and available plans.
Provided personalized customer service by identifying customer needs and recommending appropriate wireless, internet, device, and technology solutions.
Consistently worked toward and supported store sales goals and customer-experience objectives.
Educated customers through product demonstrations and clear explanations of features and benefits.
Conducted outbound calls to existing and prospective customers to promote products, services, promotions, and account opportunities.
Handled customer questions and service concerns professionally while working to resolve issues and maintain customer satisfaction.
Maintained knowledge of smartphones, wireless technology, Wi-Fi, accessories, entertainment products, and service offerings.
Processed sales transactions, customer orders, contracts, warranties, payments, and related documentation accurately.
Built positive customer relationships through active listening, communication, follow-up, and problem-solving.
Worked effectively in a fast-paced, team-oriented environment while adapting to changing products, technology, promotions, and customer needs.
Assisted with online orders, inventory management, merchandising, and maintaining an organized sales floor.
Maintained accurate records and completed sales and administrative tasks in a timely manner.