Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Walter Villars

Seguin,TX

Summary

Versatile operations and logistics professional with proven success in leading complex operations, managing large-scale facilities, and thriving in fast-paced environments. Skilled in supply chain and distribution, field and warehouse operations, 3PL and LM operations, inventory WMS, customer relationship management, customer satisfaction(CSTAT), team building, budgets, P&L management, recruiting, training, and mentorship programs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Director of Operations

Tread Transportation Services
10.2023 - 03.2024
  • Oversaw supply chain movements and all operational systems throughout the Houston and DFW metroplex areas ~ 7.3M miles annual average by a tractor fleet of 35+ & 1.8M miles quarterly
  • Managed, tracked, and developed long-term budget goals, review P&L accounting reports ~ $16M average annual revenue; $350K annual fleet maintenance and $735K annually in fleet expenses
  • Developed extensive operational plans and strategies to support business revenue growth ~ $1.3M monthly revenue average
  • Implemented and enforced communication systems to support strategic initiatives and established frequent contact with managers and staff
  • Responsible for the hiring, training, and analyzing of management teams and field team members
  • Accountable for the optimization and utilization of tractors across network ~ build strong and secure relations directly with FedEx
  • Created the Safety Committee.

Software Sales, Technology and Brokerage Consulting

Forward Arrow Solutions
10.2023 - 03.2024
  • Sold custom software that allowed businesses to optimize their operations and maximize their revenue
  • Provided business consulting and brokerage for the FedEx Linehaul industry(3PL) ~ buying and selling processes of Linehaul routes and direct Linehaul contractor support
  • Assisted with a custom built application that allows owners and contractors to manager drivers, payroll, driver scheduling, and fleet tracking
  • Executed Profitability Snapshots ~ allowed owners and operators to obtain a direct and accurate view of how their fleet is performing financially.

Strategic Supply Chain Leader

H-E-B
03.2023 - 09.2023
  • Managed the day to day operations of 320+ partners for H-E-B's 450K sq
  • Ft
  • Facility; to include 5 exempt team leaders
  • Worked collaboratively with approximately 300 H-E-B retail stores to maintain a high level of on-time shipments and food quality
  • Oversaw 250,000-300,000 units shipped/day & 1.9M cases weekly~On time trailer releases YTD 97%
  • Ensured Key Performance Indicators (KPI’s) are met daily
  • Created First Round Short project ~ Reduction of impacted assignments from 23% to 7% YTD
  • Executed plan to reduce OT labor hours from 16% to 5% YTD and decreased product shrink by 73%(FY22~FY23)
  • Directed daily initiatives around production developmental plans, facility compliance, OSHA trainings, safety audits, and site investigations
  • Tenured mentor for HEB’s Hourly Career Developmental Program(HCDP) ~ 10 week program that allows on the job training experience & opportunity to strengthen potential leaders
  • Collaborated with EcoLab around food safety, quality and assurance.

Shipping Leader

H-E-B
04.2022 - 03.2023
  • Oversaw 180+ partners throughout H-E-B’s shipping operations
  • Created a positive work environment that empowered partners to communicate with leadership
  • Facilitated SQF certification, awarded in May 2022 and March 2023(97/100)
  • Collaborated with inventory clerks to streamline shrink and recoup processes
  • Implemented the use of safety blades into H-E-B’s facility, resulting in a decrease of product damage/shrink and an increase in daily productivity of lift operations.

Field Operations & Final Mile Manager

Peloton Interactive
11.2017 - 02.2022
  • Oversaw day to day operations of Peloton’s warehouse, delivery operations, customer scheduling, staff management (65 employees), shift scheduling, product inventory, and company fleet vehicles
  • Integrated sales data with inventory management systems to provide projections for staffing needs
  • Generated performance metrics (KPI’s) of delivery operations, inventory, and safe driver information
  • Monitored the assembly and preparations of all customer orders before delivered to members
  • Responsible for fleet of delivery vehicles, required maintenance, and state DOT regulations
  • Assisted and supervised all Peloton and contracted third party deliveries within a 250 mile radius of Houston ~ JB Hunter, XPO, AIT logistics and more
  • Trained third party logistics sites in Houston and Louisiana for Peloton’s new product rollouts and implementations (quarterly and fiscally)
  • Initiated the Tread Refurbishment Department (produced over 60% of all refurbished Tread+ products worldwide)
  • Developed and trained the tread testing team at the Houston SFO, which provided valuable data for the quality assurance teams in HQ
  • Presented and provided training for the Service Tech Seminar for 60 service techs company wide
  • Mentored 3 Team Leaders from various locations
  • Assisted employees in discovering promotional opportunities within the company
  • Awards: Fall Classic 2020 Southwest Division Champions - Safety & CSTAT, Mid-Year Southwest Division Champions 2021 - Empowerment & CSTAT.

Education

Texas State University
San Marcos, Texas

Skills

  • Operations Oversight
  • Process Improvement
  • Operational Efficiency
  • Leadership Training
  • Cost Control
  • Quality Assurance
  • Supply Chain Management
  • Relationship Building
  • Budget Management
  • Schedule Oversight
  • Performance Measurement
  • Customer Retention

Certification

  • State of Texas Distribution Certified Food Manager (DCFM 9/2022)
  • Industrial Safety- OSHA 10

Awards

  • Fall Classic 2020 Southwest Division Champions - Safety & CSTAT
  • Mid-Year Southwest Division Champions 2021 - Empowerment & CSTAT

Timeline

Director of Operations

Tread Transportation Services
10.2023 - 03.2024

Software Sales, Technology and Brokerage Consulting

Forward Arrow Solutions
10.2023 - 03.2024

Strategic Supply Chain Leader

H-E-B
03.2023 - 09.2023

Shipping Leader

H-E-B
04.2022 - 03.2023

Field Operations & Final Mile Manager

Peloton Interactive
11.2017 - 02.2022

Texas State University

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Walter Villars