Summary
Overview
Work History
Education
Skills
Timeline
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Walter Williams

Fairborn,OH

Summary

  • Flexible hard worker ready to learn and contribute to team success, always comes to work with a student mentality.
  • More than 4 years of professional customer service whist working in multiple positions within a single company.
  • sociable and friendly with team members and clientele.
  • Proficient in reaching community members through presentation and outreach.
  • Cash register trained with experience processing cash, card, and check payments, helping customers, balancing cash drawers and working within various departments.
  • Accomplished Associate well-versed in collaborating with customers to identify needs. Focused on promotions to higher positions within the company.

Overview

13
13
years of professional experience

Work History

Outside Yard Team Member

Menards
Fairborn, OH
09.2023 - Current
  • Utilized forklift skills by loading and unloading trucks with pallets of merchandise.
  • Assisted customers with loading purchased items into their vehicles.
  • Ensured all safety regulations were followed while operating heavy machinery.
  • Shoveled snow and spread salt on walkways and parking lots.
  • Collaborated closely with other departments to achieve organizational objectives.
  • Greeted customers and answered inquiries regarding product availability.
  • Utilized power tools, such as buzz saws, to cut back lumber to required lengths for customers.

Community Outreach Worker

California Lifestyle Foundation
Fairfieild, CA
07.2021 - Current
  • Provided individuals and families with information and resources to connect with available programs.
  • Served in leadership and teaching roles for new office hires with the goal influence community initiatives.
  • Supervised two program staff members focused on cementing connections in area to promote organizational goals.
  • Provided community education about local ten week course programs and resources to enlighten and inform.
  • Maintained existing and partnership with local charity organizations to facilitate community involvement and awareness of non-profit missions

Direct Support Professional

Carmen Joiner
Dayton, OH
04.2023 - 05.2023
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Room Attendant

Doubletree By Hilton Hotel
American Canyon, CA
03.2018 - 03.2020
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Responded quickly to guest inquiries and delivered linens and personal care items upon request.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Dot Com Associate/Cashier

Safeway
American Canyon, CA
03.2018 - 09.2018
  • Price and stock merchandise, maintain inventory, greet customers and present professional customer service.
  • Operate POS system while handling cash, check, debit, credit card, WIC, and EBT transactions.
  • Worked closely with front-end staff to assist customers.
  • Increased sales by suggesting specific complementary items to customers.
  • Accomplishment: Promotion from DOT COM associate to cashier.

Customer Service Associate

Walmart
American Canyon, CA
03.2017 - 02.2018
  • Perform inventory and maintain stocked shelves. Handle customer disputes with problem resolution and positive attitude.
  • Verify identity on state kiosk for sales of fishing and hunting license and tags. Sell ammunition to adults over 18 years old verifying age and identity.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Accomplishment: Promotion to hardware department manager.

Insurance Assistant Internship

Nationwide
Vallejo, CA
10.2011 - 12.2012
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted incoming mail and disseminated correspondence to applicable departments.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.

Education

Some College (No Degree) - Biology

Napa Valley College
Napa, CA

High School Diploma -

Valley Oak High
Napa, CA
06.2015

Skills

  • Professional customer service
  • Organization skills
  • Team player
  • Retail inventory organization
  • Effective time management
  • Maintaining safety practices
  • Computer skills
  • Active listening
  • Analytical
  • Problem solving skills
  • Inventory staging
  • Forklift operation

Timeline

Outside Yard Team Member

Menards
09.2023 - Current

Direct Support Professional

Carmen Joiner
04.2023 - 05.2023

Community Outreach Worker

California Lifestyle Foundation
07.2021 - Current

Room Attendant

Doubletree By Hilton Hotel
03.2018 - 03.2020

Dot Com Associate/Cashier

Safeway
03.2018 - 09.2018

Customer Service Associate

Walmart
03.2017 - 02.2018

Insurance Assistant Internship

Nationwide
10.2011 - 12.2012

Some College (No Degree) - Biology

Napa Valley College

High School Diploma -

Valley Oak High

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Walter Williams