Walter C. Breedlove
Frankfort,IL
Summary
Driven professional with a proven track record at Proflow Pumping Solutions Inc., excelling in roles that demand meticulous attention to detail and strong customer relationship building. Leveraged expertise in NetSuite by Oracle and effective communication to enhance customer satisfaction and increase sales revenue. Demonstrated ability to work independently and in teams, achieving significant improvements in order accuracy and inventory management.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving Clerk
Proflow Pumping Solutions Inc.
11.2024 - 01.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks, forklifts and overhead cranes to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Inside Sales Representative
Proflow Pumping Solutions Inc.
01.2011 - 01.2025
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, crm entries, and manufacturers represented along with products offered.
Education
Bachelor of Science - Business Administration And Marketing
Carthage College
Kenosha, WI06-2004
Skills
- Attention to detail
- Customer service
- Self-motivated and independent
- Teamwork and cooperation
- Effective communication
- Documentation and reporting
- Google and Microsoft Office Suite
- NetSuite by Oracle
- Customer relationship building
Timeline
Shipping and Receiving Clerk
Proflow Pumping Solutions Inc.
11.2024 - 01.2025
Inside Sales Representative
Proflow Pumping Solutions Inc.
01.2011 - 01.2025
Bachelor of Science - Business Administration And Marketing
Carthage College
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