Dedicated, compassionate and bilingual Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Service-oriented with organized and proactive nature. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Commitment to confidentiality of information at all times.