Walter Lyn Fruchey
Little Rock,AR
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
38
38
years of professional experience
Work History
Owner/Pharmacist in Charge
Freiderica Pharmacy And Compounding
05.1994 - Current
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Train and motivate employees to perform daily business functions.
- Establish foundational processes for business operations.
- Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluate suppliers to maintain cost controls and improve operations.
- Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
- Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.
- Train and develop team members to build human capital.
- Use knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generate revenues yearly and effectively capitalize on industry growth.
- Establish, optimize and enforce business policies to maintain consistency across industry operations.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Implement marketing strategies to increase brand awareness and attract new customers
- Streamlin operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Mentor staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Hire, train, and manage high-performing team of employees dedicated to achieving company goals.
- Establish positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Diversify revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Achieve financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Prepare bank deposits and handle business sales, returns and transaction reports.
- Develop and implement marketing strategies to generate new customers and increase sales and profit margins.
- Oversee business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Adhere to regulatory and policy changes and make necessary adjustments to maintain overall success.
- Conduct audit inspections and independent checks to verify ingredients and materials.
- Interact well with customers to build connections and nurture relationships.
- Train new employees on proper protocols and customer service standards.
- Train and guide team members to maintain high productivity and performance metrics.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assist in recruiting, hiring and training of team members.
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Monitor daily cash discrepancies and inventory shrinkage.
- Observe each employee's individual strengths and initiate mentoring program to improve areas of weakness.
- Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
- Implement business strategies, increasing revenue and effectively targeting new markets.
- Supervise creation of exciting merchandise displays to catch attention of store customers.
- Mitigate business risks by working closely with staff members and assessing performance.
- Negotiate price and service with vendors to decrease expenses and increase profit.
Owner/Pharmacist in Charge
Redfield Pharmacy
04.1988 - 04.1996
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Generated revenues yearly and effectively capitalized on industry growth.
- Founded and managed Redfield Pharmacy business, growing revenue to $500,000 in first year.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Enhanced patient safety by implementing a thorough medication review process and addressing potential drug interactions
- Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs
- Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency
Pharmacist in Charge
Fred's Pharmacy
10.1985 - 04.1988
- Enhanced patient safety by implementing thorough medication review process and addressing potential drug interactions.
- Maintained accurate inventory records, ensuring pharmacy had adequate supply of medications to meet patients'' needs.
- Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency.
- Managed team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
- Opened new pharmacy and grew sales to over 150 prescriptions daily.
Education
PharmD - Doctor of Pharmacy
University of Arkansas For Medical Sciences
Little Rock, AR08.2002
Bachelor of Science - Pharmacy
University of Arkansas For Medical Sciences
Little Rock, AR05.1984
Skills
- Customer Relations
- Leadership Abilities
- Sales Development
- Driven and Determined
- Managed and Trained Staff
- Innovative
Timeline
Owner/Pharmacist in Charge
Freiderica Pharmacy And Compounding
05.1994 - Current
Owner/Pharmacist in Charge
Redfield Pharmacy
04.1988 - 04.1996
Pharmacist in Charge
Fred's Pharmacy
10.1985 - 04.1988
PharmD - Doctor of Pharmacy
University of Arkansas For Medical Sciences
Bachelor of Science - Pharmacy
University of Arkansas For Medical Sciences
Similar Profiles
Marie Ekpema, PharmDMarie Ekpema, PharmD
Owner and CEO at Summerwood Pharmacy And CompoundingOwner and CEO at Summerwood Pharmacy And Compounding
Ava JaunceyAva Jauncey
Pharmacy Assistant at Paddington Compounding PharmacyPharmacy Assistant at Paddington Compounding Pharmacy
Lena MorenoLena Moreno
Patient Care Specialist/Typist at Pacifica Compounding PharmacyPatient Care Specialist/Typist at Pacifica Compounding Pharmacy