Summary

Overview

Work History

Education

Skills

Timeline

Walter O. Suazo

Long Beach,CA

Summary

BILINGUAL. EFFICIENT. SERVICE MINDED. TRUSTING

Thorough Engineering Technician equipped with can-do attitude, strong attention to detail, good moral compass, and someone who recognizes potential issues before problems occur. Highly alert while performing job tasks and a determined problem-solver. Deadline-driven reliable Engineer with 7 years of Corporate, Healthcare, and Commercial managerial experience combined. Works under tight schedules and limited budgets. Caring & Considerate professional with mission-based values in leadership. Well-versed in coordinating and managing diverse projects. Successful at using personal expertise, technical documentation and various tools to come up with solutions. Focused Team Leader and Competent in addressing requirements such as routine system tests and advanced upgrades. Dependable and organized with excellent safety record and knowledge of diverse testing and inspection approaches with a quality assurance touch. Talented engineering professional with technical know-how to work on complex projects. Accomplished in leading teams and training workers in engineering processes with a growth mindset keeping costs lean. Quality-focused and detail-oriented with record of success in optimizing projects in a timely manner.

Overview

years of professional experience

Work History

Facilities Maintenance Technician

Martin Luther King Jr Community Hospital

10.2023 - Current

Performed scheduled maintenance on electrical, plumbing, boiler, and HVAC systems.
Drove compliance with regulations, building codes, and health and safety standards.
Prepared documentation and drafted reports detailing completed maintenance activities and repairs.
Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
Operated variety of power tools and hand tools.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Followed safety protocols and best practices for installation, maintenance, or repair work..
Maintained tools and equipment in good working condition.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Disassembled broken, defective, and worn out equipment to aid with repairs.
Set up ladders and other access equipment.
Inspected and tested machinery and equipment to diagnose malfunctions.
Cleaned and lubricated components to maintain optimal performance.
Answered customer questions and helped resolve various concerns.
Installed new equipment in multiple customer locations.
Maintained detailed installation records for customer and company use.
Inspected and tested equipment for conformance with specifications.
Cleared work sites of hazardous items.
Diagnosed problems with electrical systems and rewired components to restore safe flow of electricity.
Coordinated with various adhoc departments to address quality issues, vendor qualifications and assessments.
Maintained facility to foster clean environment free from litter, dust, and pollutants.
Adjusted valves and controls to set specified water level and steam pressure of boiler.
Monitored heating and cooling system performance through alarms, temperature and pressure differentials.
Maintained boiler room log by recording meter and gauge data readings, water test results and quantity of fuel consumed.
Scheduled and assigned preventive maintenance for boiler and mechanical equipment.
Oversaw start-up, operations and shutdown procedures.
Conducted preventive, corrective and predictive maintenance actions.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend and holiday shifts.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Cultivated interpersonal skills by building positive relationships with others.

Production Manager

AAA Water Restoration

02.2023 - 05.2023

Resolved issues quickly to maintain productivity goals.
Implemented new tracking and monitoring for day-to-day support of safety programs
Takes initiative in role; mastering high performance and goal-oriented work along with company mission
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Managed internal operational standards and productivity targets.
Sourced materials to keep up with production goals and meet customer demands.
Estimated labor requirements to support anticipated workload.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Delivered direct feedback to senior management regarding project visibility and status.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Documents accurate data of all inspections, preventative maintenance and repairs performed on any equipment or system.
Maintains and completes Preventative Maintenance and Daily Work Logs.
Performs comprehensive daily rounds as assigned, reporting any issues to Director of Facilities.
Reports to work on time as scheduled and ensure that there is no incidental overtime. Ensures that any overtime is authorized and properly documented.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Reviewed maintenance and repair problems to determine appropriate action for resolution.
Monitored team budgets to keep projects on task and avoid waste.
Studied department operations to assist with development of new or improved methods of tooling and production processes.
Wrote and conducted formal performance reviews for production personnel.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Coordinated with other departments to align production with customer requirements.
Evaluated employee performance and provided feedback and training as needed.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Enforced health and safety protocols to promote safe working environment.
Scrutinized production output and identified areas for improvement.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Prepared and maintained production reports and personnel records.
Analyzed production data and prepared reports for senior management.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Utilized data analysis tools to identify and resolve production issues.
Implemented quality control system to review products against technical specifications and corporate standards.
Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
Ability to professionally communicate effectively in both English & Spanish both verbally and in writing.
Maintains patient confidentiality at all times according to current HIPAA laws.
Works on-call shifts and any day, evening, night and weekend shifts as assigned
Ability to work on his own with only minimal supervision as well as within team dynamic
Performs several manual duties as requested, i.e. moving supplies or furniture, and replacing light bulbs.
Ensures timely and accurate information at change of shift to fellow associates and facilities supervision as required.
Demonstrates through knowledge on how to use and maintain tools and equipment.
Knowledge and observance of safety precautions.
Ability to carry out instructions furnished and written, oral or diagram form.
Follows all Safety Protocols and Infection Control precautions when entering patient care areas (i.e. PPE/masks & coverings etc)
Basic knowledge of Fire, Water, & Mold Safety Emergency systems
Trained in and implemented emergency response procedures to protect team members and property.
Checked meters and interpreted readings to assess functionality of gas retrieval systems.
Operated specialized equipment, gauges and instruments to track and assess gas levels.
Devised and administered cost control initiatives saving customer money remaining cost effective

Project Manager

AAA Water Restoration

02.2020 - 02.2023

Closely collaborated with project members to identify and quickly address problems.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Troubleshooting and maintaining building systems
Strong background in plumbing & electrical supports
Created and led work teams while evaluating project performance
Manage Money and monitor project progress and deadlines
Proper inspection of properties and affected areas
Ensure stakeholder satisfaction and high quality standards
Maintained schedules to meet key milestones at every project phase.
Communicated project plans and progress to key stakeholders and project contributors.
Kept project on schedule and within budget while serving as project leader.
Executed projects and acted as senior project manager for multiple commercial, office, residential and public works projects.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Completed projects by effectively applying engineering, technical and maintenance procedures.
Performed work according to project schedules and high quality standards.
Initiated contact with vendors and built solid working relationships.
Improved product quality by customizing tools and eliminating variability.
Tracked hours and expenses for each project, detailing each action and charge.
Used precision test equipment such as voltage testers, multi-meters, waveform generators and spectrum analyzers.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Gathered project requirements through interactions, meetings and walk-throughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
Manage deadlines, progress, and quality on multiple projects simultaneously
Kept planned out schedule and budget for each project based on contract scope of work
Proper inspection, administrative, and technical management of water resources
Responsible for establishing and periodically reviewing time-and-hour budgets & budget meeting reviews
Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Worked with third-party vendors to streamline appropriate processes for product storage, transportation and disposal.
Prioritized resumes based on strengths, experience and personal qualities needed to balance team makeup.
Stayed up-to-date on safety transport and disposal requirements and checked incoming products for compliance.
Provided outstanding service to clients through effective communication and quality service standards in effort to promote future business opportunities.
Reviewed work for quality and compliance with company standards and design specifications.
Resolved issues quickly to maintain productivity goals.
Standardized production procedures, job roles, and quality assurance guidelines.
Managed internal operational standards and productivity targets.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Estimated labor requirements to support anticipated workload.
Sourced materials to keep up with production goals and meet customer demands.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Delivered direct feedback to senior management regarding project visibility and status.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Reviewed maintenance and repair problems to determine appropriate action for resolution.
Monitored team budgets to keep projects on task and avoid waste.
Studied department operations to assist with development of new or improved methods of tooling and production processes.
Wrote and conducted formal performance reviews for production personnel.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Coordinated with other departments to align production with customer requirements.
Evaluated employee performance and provided feedback and training as needed.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Enforced health and safety protocols to promote safe working environment.
Scrutinized production output and identified areas for improvement.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Prepared and maintained production reports and personnel records.
Analyzed production data and prepared reports for senior management.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Utilized data analysis tools to identify and resolve production issues.
Implemented quality control system to review products against technical specifications and corporate standards.
Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
Trained in and implemented emergency response procedures to protect team members and property.
Devised and administered cost control
Operated specialized equipment, gauges and instruments to track and assess gas levels.
Checked meters and interpreted readings to assess functionality of gas retrieval systems.

Warehouse Supervisor

Momentum 3PL Shipping And Business Services

10.2011 - 02.2020

Supervised shipping and receiving, distribution, and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Completed daily operations on time and maintained high standards of accuracy.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Operated warehouse material handling equipment correctly to move loads.
Oversaw inventory control levels and verified compliance with storage and organization processes.
Kept detailed records of inventories and merchandise inventory transactions.
Recorded information, shortages and discrepancies to keep records current and accurate.
Performed troubleshooting to resolve issues with equipment, devices and products.
Supported production workers in meeting goals without compromising safety and compliance.

Bilingual Call Center Agent

Momentum 3PL Shipping And Business Services

10.2011 - 02.2020

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Assisted teammates with inbound and outbound call volume in addition to being field agent supervisor
Responded to customer calls and emails to answer questions about products and services.
Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Fill in agent for short staffing
Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Maintained message content, tone, and emotion as closely as possible.
Communicated with clients to understand interpreting needs and provide best service possible.
Maintained and managed customer files and databases.
Exhibited high energy and professionalism when dealing with clients and staff.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Provided language translation and customer service skills to clients
Interpreted spoken and written languages other than English and vice versa.
Assisted foreign language-speaking clients with inquiries.
Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person (delivery calls from service center)
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Diet Aide

St. Francis Medical Center

11.2012 - 05.2019

Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Followed all food safety regulations while preparing meals for patients.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Discarded outdated food products and maintained waste disposal procedures.
Distributed food during busy peak periods to drive customer satisfaction.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Reported and documented resident changes in consumption or behaviors.
Monitored food safety and sanitation standards in food service areas.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Detected disposition of spoiled food and other unusual conditions.
Developed and maintained accurate nutrition records and databases.
Preserved inventory of nutrition-related supplies and equipment.
Screened and monitored for change in nutrition risk status in hospitalized patients.
Developed and implemented protocols related to nutrition care.
Educated patients and families on nutrition management.
Monitored and evaluated patient progress, documenting results.
Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
Provided in-depth information on nutritional care to maximize health.
Obtained and evaluated dietary histories of individuals to plan nutritional programs.
Developed and implemented nutrition care plans.
Provided nutrition education and counseling to patients and families.
Directed and evaluated kitchen and food service staff.
Participated in nutrition research projects and programs.
Conducted one-on-one nutritional counseling sessions with residents.
Worked with insurance companies to obtain coverage for nutrition services.
Participated in grant writing and research projects related to nutrition.
Participated in medical staff meetings and other committees related to nutrition care.

Patient Transporter

St. Francis Medical Center

11.2012 - 05.2019

Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Bilingual skills put to use for interpreter services
Demonstrates safe practices when transporting patients and assures safe delivery of equipment, charts, specimens, etc.
Operates equipment and performs all assigned work in safe manner.
Demonstrates correct application of principles of infection control
Maintains work load logs and records and communicates clearly and accurately
Maintains gurneys and wheelchairs in working order and documents repairs
Adheres to established hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, legal, safely, environmental, infection control standards and patient's bill of rights.
Maintains confidentiality of all information pertaining to patients and health care team activities.
Gathers data for and calls in daily productivity reports; prepares and turns in biweekly report.
Turns in all required paperwork/documentation on daily or as scheduled basis.
Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Warmly greeted patients and visitors and made each feel welcome.
Assists in delivery systems throughout Hospital in support of overall productivity and efficiency goals.
Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Exhibits positive attitude and professional behavior in all contracts with public, staff, health care team workers, physicians, patients and patient families.
Collaborates with supervisor to identify own career and educational needs. Attends all required Courses/classes as directed.
Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Maintained confidentiality of patient data and condition to safeguard health information.
Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
Monitored patient progress to detect changes or unusual behavior and update medical personnel.
Educated patients and families to provide information on hospital policies and procedures related to patient transport.
Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
Maintained up-to-date knowledge of local road and traffic conditions to navigate best routes and manage patient safety.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Helped other staff with patient transfers by moving patients between departments.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
Cleaned, sanitized and moved hospital equipment.
Collaborated with other medical staff to achieve high level of patient safety and care.
Responded to emergency situations to help with lifting and transporting patients.
Provided physical support to patients through diverse types of mobility assistance.
Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
Followed sanitary and safety regulations to properly collect and dispose of medical waste.
Collected laboratory specimens, dropped off at laboratories and picked up test results.
Performed daily bedside rounds to check on patient status, well-being, and pain levels.
Supported medical staff during patient examinations in accordance with company policy.
Checked patient rooms for adequate linens and supplies and restocked as necessary.
Helped patients complete activities of daily living.
Aided patients with wound and pressure sore care, alleviating pain and stress.
Delivered meals and snacks to patients in accordance with dietary requirements.
Assisted doctors with preparation of medical equipment for smooth and efficient surgeries.
Supported patients in bathing, dressing and grooming for promotion of health and cleanliness.
Checked patient vital signs, weight and pain levels for documentation purposes.
Approachable to Perform other related duty as needed

Drilling Fluids Specialist

National Oilwell Varco Inc

Delivered seismic interpretations and built detailed stress models to identify rock properties in reservoir characterization.
Participated in required hazardous waste operations, safety and compliance training.
Maintained database of geological data and issued reports outlining details or trends.
Prepared samples of soil and groundwater slides and compiled relevant documentation to be shipped to contracted laboratories.
Conducted environmental impact assessments for projects to identify potential risks to subsurface materials.
Assessed field data integrity, accuracy and information quality
Produced accurate maps, cross-sections and notes for project leaders and other stakeholders.
Tested gathered samples from potential drilling sites and identified key characteristics relevant to quality standards
Minimize risk to personnel, Preserve well, and maintain environment & equipment
Transport cuttings to surfaces, Cool and lubricate drill-string, Seal permeable formations encountered while drilling
Transmit hydraulic energy to downhole tools and bit well bore stability
Assessed core samples and cuttings for deposit quality and quantity.
Operated or adjusted equipment or apparatus used to obtain geological data.
Reviewed photographs, logs and descriptions to plot data and coordinate prospecting activities.
Inspected, evaluated and interpreted data from core samples and cuttings.
Collected geological data with specialized equipment.
Kept equipment running correctly by expertly diagnosing malfunctions and completing repairs.
Prepared detailed reports outlining sampling and testing activities and made recommendations for drilling based on available information.
Oversaw work of field personnel collecting geological samples.
Identified optimal locations for prospecting by reading available reports and studies.
Collected information from aerial photographs, well logs and section descriptions.
Operated measuring instruments to assess characteristics of potential prospecting locations.
Operated testing equipment correctly to consistently obtain accurate results.
Prepared sketches, geological maps and cross-sections.
Imported, exported and converted data to meet individual project requirements.
Participated in evaluation of possible mining locations.
Helped senior project leaders determine likely environmental impacts of proposed prospecting.
Recorded readings from site equipment and compiled data to determine optimal prospecting locations.
Produced detailed reports and professional presentations for use by management and regulatory agencies.
Collected important data from field teams and through public research to aid in prospecting research.
Tested and analyzed samples to determine content and characteristics using laboratory apparatus or testing equipment.
Produced precise geological maps highlighting identified deposits and potential drilling sites.
Sampled field geology and compiled data for potential sites.
Maintained impeccable sample and testing logs for additional review and analysis by senior personnel.

Education

High School Diploma -

Military Academy

Honduras

Skills

Quality Standards
Hipaa compliant
Labor Estimates
Medical Terminology
Use Testing Equipment
Job Site Evaluation
Concrete Placement
Health and Safety Regulations
Effective Project Completion
Operational Analysis
Compliance Assurance
Lean Principles Knowledge
Creating Bills of Materials
Electrical Equipment Examination
Six Sigma Tools Expertise
Best Practices and Standards
Maintenance and Repair
Electricity
Sensors
Scheduled Maintenance
Adaptability and Flexibility
Troubleshoot Instrumentation
Maintain Systems

Replace Components
Problem Diagnostics
Repetitive Work
Evaluate Performance
Service Calls
Critical Thinking
Machinery Lubrication
Chemical Cleaning
Equipment Replacement
Maintaining Clean Work Areas
Basic Carpentry
Wire Assembling
CAD Software and Equipment
Stress Tolerance
Computer User Assistance
Demo Construction
Implement Solutions
Error Troubleshooting
Coordinate Projects
Inventory Maintenance
Production Cost Verification
Hand and Power Tool Operation

Timeline

Facilities Maintenance Technician

Martin Luther King Jr Community Hospital

10.2023 - Current

Production Manager

AAA Water Restoration

02.2023 - 05.2023

Project Manager

AAA Water Restoration

02.2020 - 02.2023

Diet Aide

St. Francis Medical Center

11.2012 - 05.2019

Patient Transporter

St. Francis Medical Center

11.2012 - 05.2019

Warehouse Supervisor

Momentum 3PL Shipping And Business Services

10.2011 - 02.2020

Bilingual Call Center Agent

Momentum 3PL Shipping And Business Services

10.2011 - 02.2020

Drilling Fluids Specialist

National Oilwell Varco Inc

High School Diploma -

Military Academy

Walter O. Suazo

Summary

Overview

Work History

Facilities Maintenance Technician

Production Manager

Project Manager

Warehouse Supervisor

Bilingual Call Center Agent

Diet Aide

Patient Transporter

Drilling Fluids Specialist

Education

High School Diploma -

Skills

Timeline

Facilities Maintenance Technician

Production Manager

Project Manager

Diet Aide

Patient Transporter

Warehouse Supervisor

Bilingual Call Center Agent

Drilling Fluids Specialist

High School Diploma -

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