Walter Omalza
Wahiawa,HI
Summary
Results-oriented and compassionate Operations Supervisor with more than 10 years of supervisory experience in mid to high-level operational environments. Proficient at coordinating both large and small teams , mid-level management personnel and C-level management personnel. Successfully developed Loomis Honolulu, Loomis Seattle and Loomis Alaska Air Courier departments in January of 2022-current, expanding business growth and profitability by 25%.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Branch Operations Supervisor/TSA Coordinator
Loomis Armored, US
02.2019 - Current
- Branch Operations Supervisor/TSA Coordinator (08/2022)
- Air Courier Lead/Signatory (03/2019)
- Armored Service Technician (02/2019)
- Passed Loomis Corporate annual internal audits from 2022-2025.
- Passed Transportation Security Administration annual audits (TSA) from 2022-2025.
- Collaborated with C-level executive to develop protocol and procedures regarding the Air Courier Department (year 2021).
- Loomis TSA Coordinator: Manage all airport operations and TSA training for 5 Hawaiian Island airports (Honolulu, Maui, Kaui, Kona and Hilo), Loomis Seattle Washington (SEATAC), and Loomis Alaska (IATA).
- Collaborated with C-level executives and stakeholders to develop long-term financial plans periodically and annually.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Delegated tasks to administrative support staff to organize and improve office efficiency and operational needs.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Designed and maintained financial models to identify and measure risks.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Air Ramp / Driver
United Parcel Service (UPS)
11.2015 - 12.2022
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Visual Merchandising Manager
Old Navy Store
06.2008 - 07.2013
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Improved field teams' sales by coaching on merchandising techniques.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
- Collaborated with wholesale partners and cross-functional teams to develop solutions for balancing product assortments.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Collaborated with our corporate team in San Francisco, and coordinated the D1 Project for all Old Navy Stores in Southern California.
Stock Supervisor
GAP Store
07.2005 - 06.2008
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and implemented strategies to improve team productivity and efficiency.
- Assigned tasks to team members to complete within designated time frames.
- Monitored progress of tasks to provide feedback for improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Resolved conflicts between team members and addressed complaints or grievances.
- Handled day-to-day shipping and receiving overseeing more than 5K-8K units per week.
Sales/Stock Associate
Banana Republic Factory Store
07.2000 - 07.2005
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Answered customer questions and provided detailed product information.
Education
Bachelor of Science Degree - Criminology & Criminal Justice
Chaminade University of Honolulu
Honolulu, Hawaii, USA01.2015
Associates of Science Degree - Criminal Justice
Kaplan College
Panorama City, California, USA01.2011
High School Diploma -
Leilehua High School
Wahiawa, Hawaii, USA01.2000
Skills
- Administration
- Retail Management
- Marketing
- Negotiation
- Report Writing
- Policy Development
- Budget Monitoring
- Communication
- Customer Service
- Time management
- Self-motivation
- Security
- Loss Prevention
- Cargo accountability
Accomplishments
- Collaborated with C-level executives in developing the Loomis Honolulu Air Courier Department. Implemented new protocols and procedures based on day-to-day operations at all airports across the Hawaiian Island chain. Resulting in a major shift for business growth and a 25% in profitability.
- Loomis TSA Coordinator- Oversees all Hawaiian Islands (Honolulu, Hilo, Kaua'i, Kona, Lana'i, Maui & Moloka'i), Loomis Seattle (SEATAC) and Loomis Alaska (IATA) airport operations, SIDA badges, airport vehicle decals, annual trainings, Known Shipper Management System Program (KSMS), and Indirect Air Carrier Management System Program (IACMS).
- Led the successful completion of all Loomis Corporate Internal Audits from 2022-2025, ensuring sustained compliance and financial integrity. Outstanding reviews!
- Maintained a 100% successful Transportation Security Administration (TSA) Audits track record over a three-year period (2022-2025), resulting in stellar reviews. TSA models Loomis Honolulu for training and audit purposes.
Certification
- CPR/AED- AED Institution of American, Inc., Hawaii. Expiration Date 12/13/2025
- Guard Employee- License Number GDE-20245 / Expiration Date 06/30/2027
- License to Carry Firearm- License Number: LTC-24-1556 / Expiration Date 07/02/2028
- HNL SIDA Badge / Expiration Date 12/31/2026
- HNL Ramp License / Expiration Date 07/09/2026
Timeline
Branch Operations Supervisor/TSA Coordinator
Loomis Armored, US
02.2019 - Current
Air Ramp / Driver
United Parcel Service (UPS)
11.2015 - 12.2022
Visual Merchandising Manager
Old Navy Store
06.2008 - 07.2013
Stock Supervisor
GAP Store
07.2005 - 06.2008
Sales/Stock Associate
Banana Republic Factory Store
07.2000 - 07.2005
Bachelor of Science Degree - Criminology & Criminal Justice
Chaminade University of Honolulu
Associates of Science Degree - Criminal Justice
Kaplan College
High School Diploma -
Leilehua High School