Walter Saenz
Houston,TX
Summary
Organized Service Technician with successful history of managing competing priorities and meeting challenging performance targets. Worked well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
7
7
years of professional experience
Work History
Service Technician
Digco Utility Construction
09.2022 - 10.2023
- Disassembled, repaired and reassembled equipment in good working order.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Enhanced customer satisfaction by providing timely and efficient repairs and installations of gas appliances.
- Maintained up-to-date knowledge of industry regulations, ensuring full compliance in all work performed.
- Proactively identified potential hazards during routine inspections, mitigating risks before they escalate into significant problems.
- Managed inventory levels and ordered necessary supplies, ensuring availability of essential parts for timely completion of jobs.
- Diagnosed issues with appliances and made repairs.
- Tested completed work and verified functionality of gas appliances.
- Completed installations within designated timeframes, adhering to strict project deadlines.
- Performed detailed record-keeping for all completed installations, providing accurate documentation for future reference.
- Implemented innovative solutions for challenging installation scenarios, overcoming obstacles to provide efficient service delivery.
- Recorded maintenance information, test results, material usage and repairs made.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Organized work to meet demanding production goals.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Utility Locator
United Locating Services
12.2021 - 09.2022
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Responded to service requests during and after business hours.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
- Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
- Enhanced workplace safety with strict adherence to company guidelines, OSHA regulations, and local laws.
- Managed workload effectively by prioritizing tasks based on urgency, complexity, and resource availability.
- Adapted quickly to changes in project scope or requirements, adjusting locate strategies as needed for optimal results.
- Assisted in the development of standard operating procedures for locating teams, streamlining processes for increased productivity.
- Provided support during emergency situations requiring immediate locating services to prevent further damage or disruption.
- Minimized disruptions to public spaces during locate activities by maintaining clean work areas and adhering to traffic control protocols.
- Increased overall team performance by participating in cross-functional training initiatives among different departments within the company.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Utility Locator
USIC Locating Services
02.2019 - 12.2021
- Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
- Route next locate, address or be given specific coordinates.
- Communicate with homeowners, businesses, contractors and co workers throughout each utility locate , send emails , obtain signatures for documentation, and photos.
- Keep up with truck maintenance, miles , inspect vehicle with 360 walk around , and monitored vehicle for driving results.
- Enhanced safety by accurately identifying and marking underground utility lines.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Ensured compliance with federal, state, and local regulations during all utility locating activities.
- Supported emergency response efforts by quickly locating damaged utilities for repair teams.
- Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
- Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incidents
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
Bucket Operator
Asplundh Tree Service
06.2016 - 02.2019
- Trim and/or removes trees by climbing with the aid of a ladder, safety belt, climbing line, powered trimmer lift truck, or works from the ground using gasoline, air, and hand- powered saws, pruner, etc.
- Used wedges, sledges, and chain saws in felling trees or trimmed trunks and in cutting and splitting logs into manageable pieces.
- Loads and unload trucks with logs, stumps, brush, and debris and/or feeds brush into a wood chipper
- Relays hand-signals, directs traffic, drives, and operates trucks and equipment, as assigned and keeps trucks and work area clear and orderly, as well as training new employees.
- Safeguards employees and public from hazards in and around work area.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Safeguards employees and public from hazards in and around work area cons of tools, truck, and other work equipment.
- Works in all temperatures and weather and exposed to nature i.e. irritating plants and biting or stinging insects, and dust.
- Works around excessive noise from machines, chain saw, woodchipper and other equipment, with hearing protection.
Education
G.E.D -
Houston Community College
Houston, TX2017
Skills
- Ability to Learn Quick in Fast Paced Environments
- Great in Customer Service
- Attention to Detail
- Valid Driver's License
- Heavy Lifting
- Professional and Courteous
- Work with Minimal Supervision
- Verbal and Written Communication
- Equipment Troubleshooting
- Technical Support
- Hand Tool Knowledge
- Problem and Issue Resolution
- Mechanical Abilities
- Troubleshooting Skills
- Installation and Repair
- Diagnostics Expertise
- Customer Relationship Management
- Analytical Thinking
- Hand Tool Expertise
- Work With Minimal Supervision
- Computer Literacy
- Stress Management
- Blueprint Reading
- Fleet Maintenance
Languages
English
Full Professional
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Service Technician
Digco Utility Construction
09.2022 - 10.2023
Utility Locator
United Locating Services
12.2021 - 09.2022
Utility Locator
USIC Locating Services
02.2019 - 12.2021
Bucket Operator
Asplundh Tree Service
06.2016 - 02.2019
G.E.D -
Houston Community College
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