Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Agency Banking Supervisor
International Bank Liberia Limited
06.2022 - Current
Open bank accounts for new and existing customers, manage transactions, and close accounts when necessary
Resolve clients’ issues and perform administrative tasks such as documenting their information, and other related duties
Increase deposit growth by developing strong relationships with customers and promoting the bank''s products and services.
Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Reconcile end of day cash and prepare daily report
Bank Teller
International Bank Liberia Limited
06.2021 - 06.2022
Payment of customers on request, ensuring proper and accurate balancing of cash transactions, maintaining a customer-friendly disposition, etc.
Provided account services to customers by receiving deposits and issued savings withdrawals, and recording night and mail deposits.
Served customers by completing account transactions
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Reconciled cash drawer by proving cash transactions, counting and packaging currency and coins.
Direct Sail Agent / Marketer
United Bank For Africa UBA Liberia
12.2020 - 05.2021
Marketed the bank's products and services, acquiring new clients, selling bank products, managing existing customers, etc.
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Accountant
Fanima Recording & Broadcasting Cooperation (FARBRIC Radio 101.1)
12.2017 - 12.2019
Performed accounts payable and receivable functions, preparing financial reports, recommending financial actions, auditing documents, completing daily cash functions, etc.
Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.