Summary
Overview
Work History
Skills
Certification
Languages
References
Quote
Work Preference
Work Availability
Software
Timeline
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Wamda Hamad

Mechanicsburg,PA

Summary

Motivated employee with a passion for tackling new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.

A highly organized and detail-oriented Office Assistant with over 5 years of experience providing administrative support to a variety of departments. Proven ability to manage multiple tasks efficiently, while maintaining accuracy, and meeting tight deadlines. Possesses excellent communication and problem-solving skills, as well as a strong aptitude for quickly learning new software and technologies.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Office Assistan

Al-Huda PA School
Mechanicsburg, PA
07.2023 - Current
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports, and maintaining records.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Greeted visitors, determined their needs, and directed them to the appropriate personnel.
  • Answered incoming calls professionally and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Assisted with data entry of student records into the school's database system.
  • Maintained accurate and up-to-date student academic records.
  • Answered inquiries from students and parents regarding registration policies and procedures.
  • Scanned documents into digital format for storage in the school's database system.
  • Created spreadsheets to track changes in student enrollment numbers over time.
  • Generated letters of acceptance and rejection for prospective students based on admissions criteria.
  • Verified that all required documentation was submitted prior to finalizing a student's registration.
  • Organized events related to new student orientation and registration processes.
  • Provided technical assistance with online registration systems when needed.
  • Collected, evaluated and stored documents securely in permanent records.
  • Design School Magazine and different events brochures.

IT Front Desk Assistant

United Arab Emirates University
, UAE
02.2006 - 12.2018
  • Company Overview: The IT center provides networking, information systems, helpdesk, and training services for the entire University
  • Manage and coordinate the administrative functions within the office of the Assistant Provost for IT
  • Address and resolve routine office matters supply and equipment needs
  • Compose, assemble, and prepare documents for the Assistant Provost for IT signature to include highly confidential and/or complex materials, forms, reports, manuscripts, grant proposals, etc
  • Receive calls/correspondence directed to the Assistant Provost for IT and screen/redirect to the office of primary responsibility as appropriate; assist callers/visitors whenever possible following established policies and procedures and within authorized limits
  • Assist in maintaining log-on receipt and disposition of legal documents such as service notices, production requests, etc
  • Schedule/coordinate all meetings, appointments, conferences, and travel for the Assistant Provost for IT
  • Maintain calendar to preclude/resolve conflicting appointments
  • Prepare agendas, attend meetings, and document the meeting minutes
  • Assist in maintaining and preparing budget(s) and performing complex accounting procedures
  • Work as the HR Specialist user 'Responsible Recruiter' for the IT Division, reviewing the requisition that was created to check for errors before it is sent to HR Department for posting
  • Also, in charge of creating and changing users in the IT Division
  • Assist with the interpretation of policy to staff and visitors and serve as a resource for the institution
  • Answer inquiries, follow up on routine activities, and respond to problems or complaints without supervision based on standard practices and procedures
  • As needed, communicate relevant information to the Assistant Provost for IT and/or appropriate individuals
  • Establish and maintain effective working relationships with Assistant Provost for IT's staff, officials, and the public
  • Regulate the flow of correspondence, forms, and other documents to/from Executive offices, ensuring proper coordination/approvals
  • The IT center provides networking, information systems, helpdesk, and training services for the entire University

Executive Assistant to the Assistant Provost for the Unit of Information Technology Service (UITS)

United Arab Emirates University
, UAE
02.2006 - 12.2018
  • Company Overview: The IT center provides networking, information systems, helpdesk, and training services for the entire University
  • Serve as secretary to the Information Technology Center, comprising director, subordinate managers & employees
  • Facilitate the performance of executive managers and employees by expertly anticipating and attending to office and management tasks
  • Work on the department's filing system to facilitate document retrieval and minimize time searching for files
  • Prepare and maintain departmental information, including timesheets, expense reports, and invoice payments
  • Prepare budget commitment for Server maintenance, small projects, and Training courses
  • Assist with Human resources functions such as vacations, contract renewal, and employee benefits issues
  • Schedule meetings for directors with various government and private agencies
  • Typing letters (Arabic - English)
  • Arranging incoming & outgoing letters and Forms
  • Organizing, preparing, and transferring assets
  • Part of the core team in charge of transferring the UAE University built-in system to use the Banner system
  • Coordinate the needs of the departments (Finance, Procurement, HR, etc...) and the vendor (SunGard for the Technology solution)
  • Provide support to the Admission & Registration office by resolving any technical issues for the new admitting students
  • Worked as a secretary and coordinator for the Networking Project committee meetings
  • Handling all the paperwork
  • Sorting and arranging project documents
  • Coordinating between IT companies and other University departments
  • Taking minutes of meetings for the committees
  • Monitor & report any failure in the servers to the Network Engineers
  • The IT center provides networking, information systems, helpdesk, and training services for the entire University

Skills

  • Office management
  • Secretarial duties
  • Letters & Memos
  • HR Systems
  • Accounting
  • Computer Literacy
  • Staff Administration
  • Budgetary Control
  • Time/Meeting Management
  • Facilities Management
  • Event management
  • Presentation design
  • Magazine design
  • Brochure design

Certification

  • Avoiding work stress
  • Conducting effective meetings
  • Time management skills
  • Improving critical thinking
  • Management excellence
  • Teamwork and team building strategies

Languages

English
Professional
Arabic
Native/ Bilingual

References

References available upon request.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Part TimeFull TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats401k match4-day work week

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Registration Applications

Tuition Application

Oracle Platform Applications

Media Application

Timeline

Office Assistan

Al-Huda PA School
07.2023 - Current

IT Front Desk Assistant

United Arab Emirates University
02.2006 - 12.2018

Executive Assistant to the Assistant Provost for the Unit of Information Technology Service (UITS)

United Arab Emirates University
02.2006 - 12.2018

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Wamda Hamad