Wamuwi Ndunda
Willoughby,OH
Summary
A personable social worker with experience dealing with a diverse group of clients. Strong coursework and work experience enabled me to work with different groups of people to achieve a productive level. Detailed and effective communication skills to handle different clients within the social work and business healthcare field. In terms of technology, I am conversant with MS Word, PowerPoint, and Excel, enabling the ease of database keeping. I have volunteered several times to build on my experience. Therefore, I am looking forward to seeking opportunities in a suitable position as a social worker and Healthcare management field whereby I can execute my duties effectively. I am a team player and look forward to collaborating with diverse individuals. Fast learner, looking forward to learning new skills to gain experience in my line of work and personal details.
Overview
9
9
years of professional experience
Work History
Private Home Health Aide
Self-employed
11.2014 - Current
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with family.
- Administered prescribed medications under the direction of physician.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with end-of-life care.
- Trained new staff members on best practices for home health care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Social Services Director
North-Olmsted Rehabilitation And Nursing Home
03.2023 - 04.2023
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Referred families to shelters, legal resources, and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Human Resource Director
Euclid Beach Rehabilitation And Nursing Home
01.2023 - 02.2023
- Handled onboarding process for newly hired employees and distributed all paperwork.
- Assist new employees with requisite forms necessary to set up payroll records, master employment files, and electronic records in timekeeping and HR/Payroll system.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Created a user-friendly employee handbook that was much easier to update and maintain than the prior manual.
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Directed hiring and onboarding programs for new employees.
Crossroads Health General Case manager
04.2018 - 03.2020
- Advocate on behalf of clients
- Provide therapeutic interventions in-home and community care
- Assisting clients in personal, social, health and economic needs
- Monitoring clinical symptoms.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
Student Worker
Cleveland State University
11.2014 - 01.2018
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Internship Student
Benjamin Rose Institute on
02.2017 - 05.2017
- Understanding the diagnosis of mental health
- Attending conference holdings and training
- Conduct Mental Health Assessment to identify the diagnosis and services needed
- Create clients' notes to provide a follow-up mechanism.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Internship Student
Care Alliance
08.2016 - 12.2016
- And responsibilities
- Testing in the clinic
- Conducting outreach during community events
- Entering collected data into appropriate database
Education
Bachelor's degree - social work
Cleveland State University
Cleveland, OH.Advanced Certificate in Monitoring And Evaluation -
National Institute of Public Administration Lusaka
MBA - Healthcare Management
Cleveland State University
Cleveland, OH12.2024
Skills
- Excellent verbal and non-verbal communication skills; can handle different types of people due to experience working in several work settings, thus adopting practical communication skills
- Data Entry
- Effective team player; can work with the team to achieve the organization's greater good
- Competent in MS Word, PowerPoint, and Excel, Pay roll, skills acquired by using technology at work
- Practical leadership skills; Over time, I have acquired leadership skills to lead a team and make effective decisions
- Critical thinking and problem-solving skills; gained experience in handling challenging situations and making quick decisions that the patient's life depends on, hence critically thinking about the process and solutions
- Professionalism and strong work ethics; In line of duty, I have learned to maintain my professionalism and treat everyone with equal measures, thus upholding a strong sense of ethics
Timeline
Social Services Director
North-Olmsted Rehabilitation And Nursing Home
03.2023 - 04.2023
Human Resource Director
Euclid Beach Rehabilitation And Nursing Home
01.2023 - 02.2023
Crossroads Health General Case manager
04.2018 - 03.2020
Internship Student
Benjamin Rose Institute on
02.2017 - 05.2017
Internship Student
Care Alliance
08.2016 - 12.2016
Private Home Health Aide
Self-employed
11.2014 - Current
Student Worker
Cleveland State University
11.2014 - 01.2018
Bachelor's degree - social work
Cleveland State University
Advanced Certificate in Monitoring And Evaluation -
National Institute of Public Administration Lusaka
MBA - Healthcare Management
Cleveland State University
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