Wan-Lin Griffioen
Palmer,AK
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Great Wall Express. Proven ability to enhance guest engagement and streamline operations, ensuring cleanliness standards are met. Adept at cash handling and collaborating with teams to deliver outstanding experiences in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Stay Home Mom
The Griffioen
01.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping
Air Force Inn
Dover, DE
05.2010 - 11.2010
- Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Streamlined room inspection processes for improved housekeeping and overall cleanliness.
- Collaborated with housekeeping team to streamline processes and improve efficiency.
Server
Great Wall Express
Kalamazoo, MI
10.2009 - 10.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate Degree - Applied Foreign Languages
Shu-Te University
Kaohsiung, Taiwan06.2006
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
Timeline
Stay Home Mom
The Griffioen
01.2011 - Current
Housekeeping
Air Force Inn
05.2010 - 11.2010
Server
Great Wall Express
10.2009 - 10.2010
Associate Degree - Applied Foreign Languages
Shu-Te University