Wana St Fleur Jasmin

• Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
• Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
• Enhanced client progress by implementing individualized behavior intervention plans.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
• Developed and implemented reinforcement systems to encourage positive behaviors.
• Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.

Identified and reported unsafe situations to maintain adherence to safety protocols.

• Provided care to patients throughout the lifespan with consideration of aging processes, human development stages, and culture.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Supported the needs of 12 or more residents under long-term care.

• Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
• Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
• Enhanced client progress by implementing individualized behavior intervention plans.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients with daily living need to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Manage approximately 15 patients every day.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Verified patient insurance coverage and collected required co-payments.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Liaised with patients and addressed inquiries, appointment requests, and billing questions.
• Manage approximately 15 incoming calls, emails, and faxes per day from customers.
• Performed medical records management, including filing, organizing, and scanning documents.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Led daily general ledger entries, using double-entry accounting method and check backs.
• Sent out dividend checks to over 15 shareholders monthly, quarterly, and yearly.
• Trained 4 employees on established practices and accounting protocols to eliminate workflow snarls and tracking concerns.

• Supported management by processing invoices and documents with consistent on-time delivery.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Matched purchase orders with invoices and recorded necessary information.
• Inspected account books and recorded transactions.
• Manage approximately 15 calls, emails, and faxes per day from customers.

• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Managed department budgets and generated financial reports for management review.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Established administrative work procedures to track staff's daily tasks.