Wanda Andrews
Houston,TX
Summary
Driven and adaptable individual with knack for fostering positive workplace cultures and navigating complex interpersonal dynamics. Well-versed in employee relations and conflict resolution, coupled with strong organizational and communication skills, and committed to driving impactful HR initiatives that enhance employee satisfaction and productivity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager
City of Houston, Houston Fire Department
01.2005 - Current
- - Lead HR operations for the4th largest fire department in the U.S., overseeing professional development and workplace compliance
- - Develop and deliver training programs on discrimination, sexual harassment, hostile work environments, and leadership development
- - Created tailored training programs for newly promoted officers and cadet firefighters
- - Serve as the department coordinator for the Americans with Disabilities Act (ADA), ensuring compliance and inclusivity
- - Partner with upper management to navigate change management initiatives and address workplace conflicts effectively
- - Provide expertise on Title VII compliance, contributing to fair and equitable workplace practices
Human Resources Supervisor
06.2002 - 04.2005
- - Managed exempt/non-exempt onboarding process
- - Supervised the establishment and maintenance of department HR record retention
- - Assisted in budgetary planning and control
- - Created standard operating procedures for the classified testing/promotion and retirement process
Education
Bachelor of Science - Human Resources Mgmt.
Master of Arts - English
Southern New Hampshire University
Manchester, NH05.2024
Skills
- - Professional Development and Training
- - Change Management and Conflict Resolution
- - Title VII and ADA Compliance
- - Organizational Leadership
- - Communication and Interpersonal Skills
Accomplishments
- Performance Management – Performance Management departmental Administrator for two different plans for the City of Houston
- Problem Solving – Resolves in-depth inquiries methodically independently and with internal and external business partners.
- Planning and organizing – Refined planning and organizational skills that balance work, team support, and ad-hoc responsibilities in a timely and professional manner.
- Organizational and employee development – Through planned interventions, enhance the effectiveness of the HFD organization and the well-being of its members
Certification
- - SHRM-CP/SHRM-SCP
- - PHR/SPHR
Teaching Interests
- Adult Education and Training
- Entry-level College English or Professional Development Courses
- Leadership and Workplace Compliance Programs
Languages
English
Timeline
Human Resources Manager
City of Houston, Houston Fire Department
01.2005 - Current
Human Resources Supervisor
06.2002 - 04.2005
Master of Arts - English
Southern New Hampshire University
- - SHRM-CP/SHRM-SCP
- - PHR/SPHR
Bachelor of Science - Human Resources Mgmt.
Similar Profiles
Aaron GonzalezAaron Gonzalez
Firefighter at City of Houston Fire DepartmentFirefighter at City of Houston Fire Department
Melissa KittoMelissa Kitto
Professional Firefighter at City of Houston Fire DepartmentProfessional Firefighter at City of Houston Fire Department
Paula KeyesPaula Keyes
Communications Captain at City Of Houston Fire DepartmentCommunications Captain at City Of Houston Fire Department