Wanda Ayala-Perez
Kissimmee ,FL
Summary
Results-driven Leadership Development Coordinator adept at managing internal knowledge transfer through effective training of new leaders. Demonstrated success in building successful and sustainable training programs. Highly organized, forward-thinking and adaptable to changing demands. Knowledgeable training professional offering 17 years of progressive experience in Human Services good communicator and planner with excellent team leadership and administrative skills. Effective Program Coordinator bringing proven skills in executive, management and employee coaching. Polished communicator and presenter obtaining buy-in from critical initiatives aimed at revamping and revitalizing existing structures. Proactive training and development manager offering 12+ years of experience in educating Adult learners on GED-Prep and ESL. Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. Outstanding interpersonal communication and innovative teaching methods drive professional development for various individuals in diverse roles. Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 12+ years of progressive training experience and take on challenging new role at [Company].
Overview
12
12
years of professional experience
Work History
Director of Learning Development
Goodwill Easter Seals Of West Haven
West Haven, CT
10.2005 - 12.2007
- Assisted leadership teams with building shared beliefs and attitudes across organizational structures.
- Designed courses to meet company requirements and help develop new leaders within organizational structure.
- Created, implemented and maintained training plans and schedules using internal and contracted resources.
- Established metrics and organization methods for training and team check-in sessions.
- Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
- Increased After-school registrations over 100% with improved promotional approaches, outreach strategies and parent engagement plans.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and maintained courteous and effective working relationships.
- Drove operational improvements which resulted in savings and improved profit margins.
- Led projects and analyzed data to identify opportunities for improvement.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and other communications.
- Improved operations through consistent hard work and dedication.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Assistant Director
Stamford CES
Stamford, CT
03.2001 - 10.2005
- Trained and mentored new students in an after school setting
- Tracked program curriculum and made recommendations for proactive adjustments to policies and procedures.
- Created and updated records and files to maintain document compliance.
- Analyzed impacts of regulatory changes on operations and developed mitigation plans.
- Led team of six professionals in special projects and daily operations.
- Oversaw purchasing and organization of educational inventory.
Program Coordinator/Internal Auditor Head Start
Norwalk Community Center
Norwalk, CT
04.1999 - 03.2004
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Modernized instructional plans and educational approaches to enhance student learning.
- Strengthened community engagement strategies to boost program outreach across Fairfield County.
- Stayed current on codes and guidelines to maintain compliant program operations in Connecticut
- Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
- Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Articulated center's mission to stakeholders to solicit support in realizing mission.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Reviewed curriculum to evaluate success and recommend and implement changes.
- Developed budget for center and established controls to adhere to budget.
- Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Education
Associate of Science - Human Services
Housatonic Community College
Bridgeport, CT05.1996
Skills
- Testing Procedures
- Management Staff Collaboration
- School Operations
- Workshops and Conferences
- Training Budgets
- Instructional Techniques
- Multimedia Visual Aids
- Instructional Leadership
- Educational Material Organization
- Adult Learning Principles
- Overseeing Fundraising
- Role Playing
- Group Sessions
Languages
Spanish
Native or Bilingual
Timeline
Director of Learning Development
Goodwill Easter Seals Of West Haven
10.2005 - 12.2007
Assistant Director
Stamford CES
03.2001 - 10.2005
Program Coordinator/Internal Auditor Head Start
Norwalk Community Center
04.1999 - 03.2004
Associate of Science - Human Services
Housatonic Community College
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