Bowling, cooking, reading, hiking, exploring, watching movies, craft projects, spending time with family and friends
Wanda Bahr
Administrative Assistant
Wausau,WI
Summary
Talented, and dedicated, administrative professional with successful experience managing a high volume workload in fast-paced environment. Constantly prioritizing, and organizing, tasks for maximum efficiency. Responsible, punctual and hard working team player with expertise in completing various tasks with little to no supervision. Continually offering support to staff, and customers, creating a positive-welcoming environment.
Overview
39
39
years of professional experience
Work History
Distribution Technician
Church Mutual Insurance Company, S.I.
07.1999 - Current
- Process claim letters for mailing
- Assemble policy output for mailing
- Trouble shoot printers and MFD’s
- Data entry
- Process auto filings for State Bureaus
- Process work comp filings for State Bureaus
- Back up switchboard receptionist
- Process incoming mail
- Back up for mail cart
- Process extended reporting notices for the State of Connecticut
- Process workers’ compensation cancellation and reinstate notices
- Process checks, and EOB’s, for claims
- Process checks for accounts payable.
- Contributed to cost reduction initiatives by identifying areas of improvement in distribution operations and suggesting actionable solutions.
Cashier
Menards
05.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier, Personal Shopper
Trig’s
01.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Shopped customers online orders for delivery/customer pick-up
School Bus Driver
Tomahawk Bus Services, Inc
01.1999 - 06.1999
- Inspect bus before each run
- Drove AM and PM school bus route
- Drove for extra-curricular activities.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
HR Assistant
Lincoln Wood Products, Inc
09.1997 - 12.1998
- Maintain employee personnel files
- Responded to employee inquiries regarding benefits and other HR topics.
- Employment verifications
- Coordinate employee benefits
- Coordinate Payroll.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Supported coordination of benefits open enrollment activities and process.
- Updated and maintained employee attendance records.
Administrative Assistant
Altim, Inc
08.1984 - 12.1996
- Company closed - 1996
- Maintained workers’ compensation files
- Coordinate employee benefits
- Manually Verified driver’s logs
- Tester for JJ Keller’s Logs for Windows Program
- Facilitated transition from manual verification of logs to JJ Keller’s Logs for Windows Program
- Recruiting
- Billing
- Executed record filing system to improve document organization and management.
- Payroll
- Accounts Payable
- Accounts Receivable
- Collections
- Cargo claim resolution
- Shop Helper
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Certificate - Accounting
Waukesha County Technical College
Pewaukee, WI05.1976
Skills
- Equipment Maintenance
- Continuous Improvement
- Problem Solving
- Adaptability and Flexibility
- Teamwork and Collaboration
- Time Management
- Prioritization
- Documentation Skills
- Deadline Adherence
- Workflow Planning
- Microsoft Office
- Attention to Detail
- Customer Service
- Organizational Skills
- Record Keeping
- Quality Assurance
- Computer Literacy
- Decision Making
- Safety Compliance
- Encourage others to grow
Accomplishments
- Competent Communicator Recognition from Toastmaster’s International
- Past manager of the Kwahamot Water Ski Show concession stand
- Current member of VFW Post 1638 Auxiliary
- Maintained schedules for two busy teenagers
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- VFW Auxiliary
Software
Microsoft office suite
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPaid time off401k matchWork from home optionPersonal development programsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Cashier
Menards
05.2021 - 05.2022
Cashier, Personal Shopper
Trig’s
01.2020 - 05.2021
Distribution Technician
Church Mutual Insurance Company, S.I.
07.1999 - Current
School Bus Driver
Tomahawk Bus Services, Inc
01.1999 - 06.1999
HR Assistant
Lincoln Wood Products, Inc
09.1997 - 12.1998
Administrative Assistant
Altim, Inc
08.1984 - 12.1996
Certificate - Accounting
Waukesha County Technical College
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