Summary
Overview
Work History
Education
Skills
Caregiver Experience
Hobbies and Interests
Timeline
Generic

Wanda Balogh

Brunswick

Summary

Experienced in healthcare administration and office management, prioritizing customer relations and excelling in interacting with diverse customer types. Strong analytical skills and proficiency in computer systems, insurance coding, and processing enable effective handling of multiple tasks with attention to detail. Organizational expertise and excellent communication skills facilitate navigation of office procedures, protocols, and filing systems. Comprehensive understanding of correspondence formatting, grammar rules, spelling, punctuation, and appointment scheduling.

Overview

44
44
years of professional experience

Work History

Lead position of two departments

Kohls
07.2022 - Current
  • Managed stock levels, organized product displays, and facilitated truck unloading for weekly store replenishment. Offered exceptional customer service for returns, purchases, and exchanges. Supervised and trained POS cashiers while ensuring accurate cash drawer counts and handling cash office responsibilities.
  • Handled damaged merchandise, prepared necessary documentation for return to headquarters, accepted customer returns and organized the process of returning products to Amazon.

Office Manager and Licensed Optician

Geauga Vision
09.2010 - 04.2021
  • Providing optical services to a broad spectrum of clients while managing the day to day operations
  • Duties include managing insurance records, appointment scheduling, inventory, maintaining proper staff, product selection and ensuring customer satisfaction.

Store Manager and Licensed Optician

Paris Opticians
10.2004 - 11.2009
  • Responsible for all aspects of managing and operating an optical retail store
  • Kept computerized inventory of patient demographics, accounting and banking, payroll for doctors, appointment scheduling, insurance filing both manually and electronically, ordering and maintenance of office supplies
  • Responsible for selecting labs to process lens orders, purchased frames, verified prescriptions before dispensing glasses, and offered customer service at the highest level.

Union Eye Care
07.1997 - 10.2004
  • Assisted management in the day-to-day operations of an optical store
  • Duties included verifying prescriptions before dispensing products, purchasing frames for inventory, scheduling patient appointments, filing insurance claims, and providing and maintaining high-level customer satisfaction.

Administrative Manager

Mohan L. Bafna, MD, Internal Medicine and Rajendra P. Gupta, MD, Family Practice and Internal Medicine
01.1981 - 01.1995
  • Worked with both physicians during the initial opening of the practice
  • Ordered equipment and supplies, created a billing system, processed lab work, managed banking and completed monthly reports
  • Under the direction of physicians responsible scheduling patient appointments, receiving patients, and their medical charts
  • Performed secretarial and administrative support activities
  • Functioned as liaison with pharmaceutical and hospital personnel, and performed other related duties as assigned
  • Knowledgeable of medical terminology, confidentiality and HIPPA regulations.

Education

High School Diploma -

Bedford High School
Bedford, OH

Skills

  • Strong Communication Skills
  • Client Relationship Building
  • Organization and Planning
  • Interpersonal abilities
  • Team Leadership
  • Verbal and written communication

Caregiver Experience

Provided and oversaw the in-home health care of my father by managing his primary medical coverage, The Veterans Administration. Monitor and dispense medications and coordinate in-home and office medical visits. Interacted with all social agencies to help provide comfort care both physical and mental.

Hobbies and Interests

Child care at church along and interacting with the various social groups. Gardening, crafts, and family activities

Timeline

Lead position of two departments

Kohls
07.2022 - Current

Office Manager and Licensed Optician

Geauga Vision
09.2010 - 04.2021

Store Manager and Licensed Optician

Paris Opticians
10.2004 - 11.2009

Union Eye Care
07.1997 - 10.2004

Administrative Manager

Mohan L. Bafna, MD, Internal Medicine and Rajendra P. Gupta, MD, Family Practice and Internal Medicine
01.1981 - 01.1995

High School Diploma -

Bedford High School

Similar Profiles

CREATE PROFILE
Wanda Balogh