Wanda Bear

Manages patient care on an acute medical-telemetry unit, demonstrating strong problem-solving and critical thinking in dynamic environments while organizing and prioritizing patient care needs, and ensuring assigned tasks are completed.

• Delivers self-directed, professional nursing practice using the nursing process based on conscious and deliberate planning with occasional supervision
• Collaborates with multidisciplinary healthcare teams to coordinate care and applies clinical knowledge/judgment to lead staff involvement in planning, decision-making, and evaluating outcomes within the immediate practice setting to ensure positive patient outcomes.
• Implements evidence-based practices to improve patient outcomes, ensuring adherence to hospital standards and regulations.
• Effectively sets group goals and keeps self and team informed of the latest trends and developments. Inspires the cooperation and confidence of others.
• Monitors and manages the care of patients, while organizing and prioritizing patient care needs, assessing patients, accurately documenting changes in electronic health records and ensuring all assigned tasks are completed.
• Demonstrates compassion for self and others with the focus of the VA Core Values of Integrity, Commitment, Advocacy, Respect, and Excellence.
• Effectively handles multiple demands, anticipates, and resolves conflicts. Makes sound decisions under pressure.
• Demonstrates knowledge over a wide range of job responsibilities, effectively communicating with individuals and groups to build a strong sense of teamwork and purpose.
• Shares knowledge and learning opportunities that enhance current nursing practice for self and others through daily nursing practice, precepting, teamwork and holding the Charge Nurse leadership role.
• Models effective resource utilization through the delegation of cost-effective care delivery with effective staff assignments, interdepartmental requests and communications, and resource management.
• Promotes a safe environment by consistently adhering to infection control policies and procedures.
• Communicates effectively with patients and family members to convey important instructions, discuss treatments and ensure understanding of medical conditions and treatment protocols for better self management.
• Advance critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
• Contributes to reduced hospital readmissions and improving patient outcomes by conducting thorough assessments and appropriately addressing patients'' concerns and collaborating with interdisciplinary teams to develop optimal care plans.
• Offers exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions while providing and directing others in Veteran/patient driven care that optimizes the patient's experience, satisfaction, and/or safety for a team of patients.
• Follows all personal and health data procedures to effectively comply with HIPAA laws and maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient. Role models and displays ethical behavior.

• Processed and managed sensitive consumer documents for the Affordable Healthcare Act, ensuring strict confidentiality and data integrity.
• Provided personalized support and guidance to consumers via telephone outreach, facilitating compliance and addressing inquiries
• Assisted in training new clerical staff on standard operating procedures.

• Directed comprehensive daily operations for a retail boutique, encompassing sales, training, and human resources
• Consistently delivered exceptional customer service, cultivating strong client relationships to enhance satisfaction and boost sales performance
• Managed team scheduling and payroll to optimize staffing efficiency and meet operational demands
• Arranged special marketing initiatives and in-store promotions to successfully meeting or exceeding sales goals.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Provided employment and career training assistance for a non-profit organization through the Federal Workforce Investment Act
• Responsible for and maintained caseload up to 180 participants
• Connected participants with relevant vocational and employment resources, helping to overcome barriers to career development
• Conducted workshops on resume writing and interview preparation, improving client readiness for employment opportunities.
• Developed personalized career plans for clients, enhancing job search strategies and self-marketing techniques.
• Collaborated with local businesses to identify workforce needs, aligning client skills with market demands.
• Enhanced client career progression by providing personalized consultations and tailored action plans.