Summary
Overview
Work History
Education
Skills
Military Experience
Languages
Certification
Timeline
Generic

Wanda Broom

Leesburg,VA

Summary

Consultant, Law Enforcement

Expert in Lean and Agile Corporate Transformations within Large IT Departments.

Versatile, multi-division operations professional and United States Army Veteran who leads departments through

change and challenges to profitable growth. Holds an outstanding reputation for rejuvenating at-risk locations to

show increased streamlined operations and long-term stability. Experienced in instituting the processes and controls

needed to protect operational integrity and manage risks, yielding impressive results in both top-line and bottom-line

efficiencies. An expert developer of high-performance processes with a demonstrable capacity in navigating positive

change management while addressing mission-critical business needs.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Assistant Chief Border Patrol Agent

Department Of Homeland Security, CBP
Washington, DC
12.1997 - 12.2018
  • Led efforts to improve communication and coordination between Headquarters (HQ) and field commanders to successfully execute operational strategies. Routinely provide technical and operational guidance, serving as a conduit between the Southwest and Northern border sectors.
  • Drafted documentation on behalf of the United States Border Patrol (USBP), and responded to congressional inquiries and addressed public questions or concerns, serving as a public speaker.
  • Directed operational planning and budget recommendations, led to budgetary approval.
  • Performed detailed fiscal analysis of several organizations and programs to assist with the development of accurate and efficient budget recommendations that effectively resolved complex issues and problems.
  • Trained new agents on proper procedures for patrolling, inspecting documents, interviewing subjects, using firearms safely.
  • Developed relationships with communities located along borders through educational programs aimed at increasing awareness about security issues.
  • Held oversight of the Targeting and Analysis Branch, managing 3 Special Operations Supervisors, 3 First Line-Supervisors, 23 BPA-I’s, 3 Enforcement Analysts, and 2 CBP Officers.
  • Created and reviewed weekly high-level briefings, researched and analyzed information.
  • Led efforts for data analysis and collection, surveillance, and creation/maintenance of high classification documents.

Correctional Officer

Arizona Dept. of Corrections
Yuma, AZ
10.1995 - 10.1997
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.

PVT-CPL

US Army
05.1987 - 05.1995
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Executed orders from commanding officers accurately.
  • Organized and coordinated equipment for field operations.
  • Managed inventory control of supplies and equipment.
  • Provided security and surveillance in a variety of environments.

Education

Some College (No Degree) - Business Management

University of Maryland
MD

Skills

  • Operational planning
  • Budget analysis
  • Policy writing
  • Data analysis
  • Surveillance techniques
  • Community engagement
  • Military Veteran
  • Security & Law Enforcement Methodologies
  • Border Patrol Law Enforcement Operations
  • Business Operations & Administration
  • Effective Communicator
  • Human Resources, Staffing, Recruitment, & Onboarding
  • Personnel Training & Development/ Coaching and Performance Management
  • Strategic Planning; Continuous Improvement
  • Multi-Location Management
  • Critical Thinking
  • Vendor & Cross-Department Relationship Management
  • Complex-Issue Resolutions; Budgeting Recommendations & Project Management & Deadline Adherence

Military Experience

United States Army | 10/1987-05/1995

Ending Rank: Corporal

• Served as a Medical Supply Specialist, performing two tours overseas and several

onshore duty stations across the US.

• Desert Storm/Desert Shield Veteran

Languages

Spanish
Professional
English
Professional
Korean
Limited
German
Elementary

Certification

LAW ENFORCEMENT TRAINING & COURSEWORK

  • Second Level Command Preparation (SLCP) – Phase I & II 2015
  • Leadership in Police Organization(LPO) – 2010
  • Supervisory Leadership Training (LEO) – 2005
  • Supervisory Technical Course (for LEOs)– 2005
  • Intelligence Processes Courses (Threat Mitigation) – 2015
  • Intelligence Technical Training for Supervisors | JTF-N Mitigating a Threat (LexisNexis) – 2015
  • E3 Workgroup Trainer| BPETS Workgroup | Intelligence Process Course (Basic) 1507 – 2015
  • Honoring the Badge: Ethics for Peace Officers – 2009
  • FEMA Incident Command Training – 2009
  • Incumbent Supervisory Training: Corruption (Train the Trainer) – 2007
  • Peer Support Training – 2002
  • Interior Repatriation Program Coordination – 02/2004-04/2004
  • Juvenile Coordinator – 02/2007-02/2015

CERTIFICATIONS & ADDITIONAL EXPERTISE

  • Sector Training Officer/Post Academy Instructor/Sector Recruitment Coordinator – 08/2002-08/2004
  • Contracting Officer Technical Representative – 2010-2015
  • Radiation Source Handler/Coordinator – 03/2010
  • Public Land Liaison Officer – 05/2010-05/2011
  • BP Academy Instructor – 01/2002-05/2002
  • Enforcement Systems/Data Integrity Coordinator – 02/2007-02/2014

Timeline

Assistant Chief Border Patrol Agent

Department Of Homeland Security, CBP
12.1997 - 12.2018

Correctional Officer

Arizona Dept. of Corrections
10.1995 - 10.1997

PVT-CPL

US Army
05.1987 - 05.1995

Some College (No Degree) - Business Management

University of Maryland

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