Wanda Clark
Alto,GA
Summary
Seasoned Senior Operations Manager with a background in overseeing business operations, optimizing efficiency, and driving productivity. Proven ability to manage teams, develop operational strategies, and implement processes that increase overall company performance. Strengths include strong leadership abilities, keen problem-solving skills and strategic thinking. Demonstrated impact on previous roles by streamlining operations and improving team performance.
Overview
46
46
years of professional experience
Work History
Sr Operations Manager
Mansfield Oil Company of Gainesville Inc
Gainesville, Georgia
04.1998 - 12.2023
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
- Maintained up-to-date knowledge of industry trends and best practices related to operations management.
- Assigned tasks to staff members based on their skill sets and availability.
- Provided guidance, support, and mentorship to junior team members.
- Conducted regular audits of systems and processes to detect any potential issues or risks.
- Motivated team members and devised strategies to improve workflow.
- Mitigated business risks by working closely with staff members and assessing performance.
Accounts Payable and Receivable Manager
Mansfield Oil Company of Gainesville Inc
Alto , GA
04.1998 - 12.2023
- Developed and maintained accounts payable and receivable policies and procedures.
- Analyzed financial data to identify discrepancies in payments, invoices, and other documents.
- Reconciled bank statements on a regular basis to ensure accuracy of transactions.
- Processed invoices for payment in accordance with company policy.
- Maintained accurate records of all accounts payable and receivable activity.
- Resolved customer billing inquiries promptly and accurately.
- Prepared journal entries to record various types of accounting transactions.
- Ensured adherence to generally accepted accounting principles when processing transactions.
- Provided training to staff members on proper use of accounting software applications.
- Worked closely with vendors to resolve any invoice disputes or discrepancies.
- Responded promptly to customer inquiries regarding their accounts status.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Coded invoices to maintain organized and accurate records.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Calculated month-end accrual entries for trade payables.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Controller and Corporate Secretary
Lumpkin County Bank
Dahlonega, GA
04.1997 - 04.1998
- Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
- Analyzed financial data and generated accurate financial statements on a monthly basis.
- Reviewed journal entries for accuracy and completeness.
- Coordinated month-end closing process in order to meet tight deadlines.
- Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
- Conducted regular reviews of fixed assets register to maintain accuracy of records.
- Provided support during audits conducted by outside agencies or internal audit teams.
- Ensured compliance with applicable laws, regulations and reporting requirements such as SEC filings.
- Maintained general ledger integrity through review of account balances and transactions ensuring accuracy of information reported in the financial statements.
- Served as primary contact for external auditors throughout year-end audit process.
- Oversaw daily activities of staff members including hiring, training and evaluating personnel performance.
- Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
- Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- Developed annual budget and compared actual expenses against projected budget.
Executive Assistant
Habersham Bank
Cornelia, Georgia
01.1978 - 04.1998
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Greeted visitors warmly upon arrival at the office premises.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Accounting Clerk
Habitat for Humanity
Cornelia, Georgia
01.1978 - 04.1998
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Reconciled financial discrepancies by collecting and analyzing account information.
- Resolved customer inquiries regarding bills and payments.
- Assisted with external audits conducted by accounting firms.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Performed daily general ledger entries to record financial transactions accurately.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Managed fixed asset register ensuring all additions, disposals, transfers are recorded correctly in the system.
- Tracked prepaid expenses ensuring they are amortized properly over their useful life span.
- Reconciled expenses and financial records.
- Updated accounting ledger and journals with updated transaction information.
Education
Bachelor of Science - Business Management
Brenau University
Gainesville, GA05-1991
Skills
- Strategic Planning
- Operations Management
- Employee Coaching
- Technology Integration
- Workforce Planning
- KPI reporting
- Cross-functional coordination
- Operational Excellence
- Goal attainment
Accomplishments
- American Management Association - Completed "How to Communicate with Diplomacy, Tact and Credibility, May 19 - 20, 2008
- Dale Carnegie - Received the "Breakthrough" Award, July 14, 2009
- Dale Carnegie - Received the Human Relations" Award, August 11, 2009
- Dale Carnegie - Received the "Outstanding Performance" Award, August 25, 2009
- Dale Carnegie - Received the "Class Project" Award, September 1, 2009
- Dale Carnegie - Completed Course 09DGA2, September 1, 2009
Timeline
Sr Operations Manager
Mansfield Oil Company of Gainesville Inc
04.1998 - 12.2023
Accounts Payable and Receivable Manager
Mansfield Oil Company of Gainesville Inc
04.1998 - 12.2023
Controller and Corporate Secretary
Lumpkin County Bank
04.1997 - 04.1998
Executive Assistant
Habersham Bank
01.1978 - 04.1998
Accounting Clerk
Habitat for Humanity
01.1978 - 04.1998
Bachelor of Science - Business Management
Brenau University
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