Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wanda Coleman

Vansant,VA

Summary

I'm a very dependable, motivated worker. I work with computers and registers everyday. I have almost 30 years experience with handling money, making bank deposits, and data entries in workbooks. I maintain confidentiality.

Overview

30
30
years of professional experience

Work History

General Manager

Dairy Queen
Vansant, VA
04.1995 - Current

I completed daily and monthly workbooks on the computer using Excel.

I do payroll and send to the accountant's office

  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • I program the registers and put in prices.
  • I keep employee files updated
  • I make daily bank deposits.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted testing of software and systems to ensure quality and reliability.

Education

High School Diploma -

Grundy High School
Grundy, VA
05-1991

Skills

  • Sales
  • Budget allocation
  • Financial document control
  • Leadership
  • Customer relations
  • Labor cost controls
  • Staffing
  • Efficient multi-tasker
  • Staff training
  • Purchasing
  • Financial administration
  • Operations Start-up

References

References available upon request.

Timeline

General Manager

Dairy Queen
04.1995 - Current

High School Diploma -

Grundy High School
Wanda Coleman