Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wanda Richiez

Aventura,FL

Summary

Compassionate medical professional with extensive experience in supporting healthcare aesthetic teams and delivering exceptional patient care. Proven ability to quickly learn and adapt in both clinical and administrative environments. Strong work ethic and versatile skill set contribute to effective team dynamics and patient satisfaction.

Overview

9
9
years of professional experience

Work History

Administrative Assistant/Patient Scheduler

Sher Dental
Aventura, FL
02.2025 - Current
  • Efficiently managed appointment scheduling for patients and dental staff.
  • Coordinated patient records, ensuring documentation accuracy.
  • Processed insurance claims and addressed billing inquiries effectively.
  • Communicated with patients to confirm appointments and deliver pertinent information.
  • Handled phone calls and emails promptly to support front office operations.
  • Provided administrative support to executive team, managing calendars and scheduling meetings.
  • Managed insurance verification processes for timely treatment approvals.
  • Reviewed patient records to formulate individualized treatment plans.

Front Desk/MA Floater

CORALMED AESTHETICS
, FL
01.2024 - 02.2025
  • Reviewed and verified patient medical history and consent forms for accuracy and completeness.
  • Conducted thorough patient interviews to gather relevant medical information, allergies, and medications.
  • Ensured patient comprehension of treatment procedures, risks, and benefits while addressing concerns.
  • Coordinated with medical providers to optimize patient flow and reduce wait times.
  • Prepared treatment rooms by cleaning, disinfecting, and restocking supplies per established protocols.
  • Collected labs and specimens as directed by medical nurses.
  • Processed patient payments efficiently, including credit card transactions and cash handling.
  • Applied topical anesthetics following provider instructions and maintained accurate administration records.

Administrative Assistant

BOSFA MANAGEMENT
NEW YORK
01.2022 - 01.2024
  • - Prepare lease documents, rental agreements, and related paperwork accurately and efficiently.
  • - Maintain up-to-date and accurate records of leasing activities, tenant interactions, and property occupancy status.
  • - iPreve as a liaison between tenants and property management, communicating important information and updates as needed.
  • - Ensure accuracy and completeness of entries into bank and property accounts for each tenant.
  • - Monitor account transaction reports, follow up on overdue payments and communicate with customers to resolve billing issues or disputes.
  • - Function as the first point of contact for all customers via phone and in person.

Property and Casualty 440 Licensed Representative

STATE FARM - THOMAS MORRISON III
, FL
01.2021 - 01.2022
  • - Educate clients on various insurance products, coverage options, and policy features to help them make informed decisions.
  • - Present insurance proposals, quotes, and policy options to clients, addressing their questions and objections effectively to close sales.
  • - Prepare and process insurance applications, endorsements, and policy documents accurately and efficiently.
  • - Ensure compliance with regulatory requirements and internal policies and procedures throughout the underwriting and issuance process.
  • - Issue certificates of insurance (COIs).

Night Lead Dispatcher

HOME DELIVERY AMERICA
, NJ
01.2016 - 01.2021
  • - Assign over 50 drivers, vehicles, and equipment to shipments based on availability, capacity, and delivery requirements.
  • - Coordinate with drivers and carriers to confirm schedules, pickup/delivery locations, and special instructions.
  • - Schedule shipments and deliveries in accordance with customer deadlines, inventory levels and operational constraints.
  • - Serve as the primary point of contact for drivers, dispatchers, and other logistics personnel.
  • - Communicate shipment details, instructions, and updates to drivers and carriers in a clear and timely manner.

Education

CUSTOMER REPRESENTATIVE 440 LICENSE -

POLKA STATE CORPORATE COLLEGE
01.2021

BUSINESS ADMINISTRATION - BS

Universidad Central Del Este
01.2015

HIGH SCHOOL DIPLOMA - SCIENCE

Colegio Inmaculado Corazon De Maria
01.2011

Skills

  • Typing speed over 55 WPM
  • Appointment scheduling
  • Insurance verification
  • Open Dental
  • Zocdoc
  • Weave
  • Data entry
  • Microsoft 365 proficiency
  • Mindbody scheduling software
  • Customer relationship management (CRM)
  • Rent Manager expertise

Languages

English, Spanish, Portuguese

Timeline

Administrative Assistant/Patient Scheduler

Sher Dental
02.2025 - Current

Front Desk/MA Floater

CORALMED AESTHETICS
01.2024 - 02.2025

Administrative Assistant

BOSFA MANAGEMENT
01.2022 - 01.2024

Property and Casualty 440 Licensed Representative

STATE FARM - THOMAS MORRISON III
01.2021 - 01.2022

Night Lead Dispatcher

HOME DELIVERY AMERICA
01.2016 - 01.2021

CUSTOMER REPRESENTATIVE 440 LICENSE -

POLKA STATE CORPORATE COLLEGE

BUSINESS ADMINISTRATION - BS

Universidad Central Del Este

HIGH SCHOOL DIPLOMA - SCIENCE

Colegio Inmaculado Corazon De Maria

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