Wanda Eckford-Tuggers

• Carefully learned and upheld camp rules and regulations for safety and behavior management.
• Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
• Fostered communication and friendship among group members through team-building activities.
• Proposed creative team activities such as songs, dances, and performance activities.
• Supported Lead Counselor in lesson plan creation and field trip planning.
• Eagerly provided one-to-one attention to campers for special instruction, personal counseling and self-esteem-building activities.
• Counseled clients to help understand and overcome personal, social and behavioral problems.
• Maintained up-to-date clinical documentation via electronic recordkeeping systems.
• Maintained high level of patient confidentiality to comply with all federal and company regulations.
• Reviewed case files to better assess client needs and proper course of treatment.
• Encouraged participants to open up and share thoughts at group counseling sessions.
• Used computer to implement client cases into system and provided updates whenever required.
• Performed 6000 hours of supervised group and individual counseling sessions, typically seeing 100 patients per week.

• Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
• Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
• Transported customers to and from airports, hotels, shopping centers and train stations.
• Assisted clients with loading and unloading of personal items and luggage, often delivering luggage to clients' rooms.
• Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
• Transported elderly and disabled people to and from hospitals and long-term treatment facilities.
• Drove smoothly to maintain comfort of clients suffering from disability or injury.

• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Helped patients to deal with realities of their diagnoses and develop coping skills.

• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
• Helped passengers with luggage, collected fares and politely answered questions.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
• Carried out day-day-day duties accurately and efficiently.

. Make sure the women were safe and in their rooms

. Checked on them every 15 minutes

. Make sure that they wasn't doing any drugs or any moved altering substance

• Monitored government regulations and standards to provide alignment with company policies and procedures.