Wanda F. Brown
Kathleen,GA
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
16
16
years of professional experience
Work History
Cash Operations Specialist II
Ricoh Americas
12.2018 - Current
- Balance weekly and monthly reconciliation of financial codes using excel spreadsheets
- Work with internal and external customers to resolve unapplied cash.
- Post cash to customers using excel spreadsheets
- Process AR Refunds for duplicate and over payments
- Process Inter-company payments
- Assist with monthly close
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Worked effectively in fast-paced environments.
Cash Operations Specialist
Ricoh Americas
11.2016 - Current
- Balance weekly and monthly reconciliation of financial codes using excel spreadsheets
- Work with internal and external customers to resolve unapplied cash.
- Post cash to customers using excel spreadsheets and/or customer issues
- Submit AR Refunds for over and duplicate payments
- Process inter-company payments
- Participate and lead conference calls.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cash Operations Supervisor
Ricoh Americas
05.2011 - 11.2016
- Managed team of 12 non-exempt employees
- Assisted team members with difficult accounts and/or customer issues
- Performed one-on-one meetings and performance evaluations
- Approved time sheets for direct reports
- Approved adjustments, credits and refunds per policy
- Assist in monthly closing
- Performed other duties assigned
Cash Operations Specialist II
Ricoh Americas
04.2010 - Current
- Balance daily PosPay Transmission File.
- Process and balancing of all Interface files.
- Work with internal and external customers on requests for information
- Process Stop Payments voids & cancels.
- Maintain correct posting records
- Collected, arranged, and input information into database system.
- Worked effectively in fast-paced environments.
- Gathered, organized and input information into digital database.
Cash Operations Specialist II
IKON Office Solutions
04.2009 - Current
- Balance weekly and monthly reconciliation of financial codes using excel spreadsheets
- Work with internal and external customers to resolve unapplied cash.
- Post cash to customers using excel spreadsheets
- Train new team members in Cash Operations procedures and processes.
- Assist team members on new procedures
- Assisted with the Co-mingled process
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Worked effectively in fast-paced environments.
- Generated reports detailing findings and recommendations.
Education
No Degree - Information Business Systems
Georgia College And State University
Milledgeville, GASkills
- Content management expertise
- Experience in leadership
- Quantitative skills
- Personnel assessment
Phone
evening or cell, (478) 951-3553
Timeline
Cash Operations Specialist II
Ricoh Americas
12.2018 - Current
Cash Operations Specialist
Ricoh Americas
11.2016 - Current
Cash Operations Supervisor
Ricoh Americas
05.2011 - 11.2016
Cash Operations Specialist II
Ricoh Americas
04.2010 - Current
Cash Operations Specialist II
IKON Office Solutions
04.2009 - Current
No Degree - Information Business Systems
Georgia College And State University
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