Wanda Fuller
Lansing,MI
Summary
Dedicated Teacher's Assistant with a focus on student engagement, relationship building, and instructional support. Committed to fostering a positive learning environment and effectively meeting individual student needs.
Overview
18
18
years of professional experience
Work History
Teacher's Assistant
Scribbles And Giggles Daycare
Lansing MI
05.2022 - 02.2026
- Assisted lead teacher in developing and implementing engaging lesson plans.
- Supported classroom activities by preparing educational materials and supplies.
- Monitored children's progress, ensuring individual needs were met effectively.
- Fostered a positive learning environment through encouragement and constructive feedback.
- Collaborated with staff to organize events that enriched children's educational experiences and community involvement.
- Served as an empathetic listener when comforting upset or frustrated children while fostering resilience in handling challenging situations.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Enforced rules and instructions to maintain discipline.
Restaurant Hostess
Cracker Barrel Restaurant
Lansing MI
04.2008 - 05.2022
- Greeted and seated guests promptly, ensuring optimal flow and customer satisfaction.
- Managed reservation system to maximize seating efficiency and minimize wait times.
- Collaborated with servers and kitchen staff to coordinate guest needs during peak hours.
- Trained new hostesses on best practices for customer engagement and service standards.
- Monitored dining area for cleanliness and organization, addressing issues proactively.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Reported problematic guests to management to foster safe and pleasant environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Promoted business loyalty by fostering positive customer relationships.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
Bachelor of Science - Elementary Education
Wayne State University
Detroit, MI12-1990
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Cleaning and sanitizing
- Classroom support
- Student tutoring
- Student engagement
- Helping students with special needs
- Behavior redirection
- Individual student assistance
- Material preparation
- Student supervision
- Student health and safety
- Supervising student activities
- Teacher support and collaboration
- Small group and individual assistance
- Mentoring students
- Small group instruction
- CPR and first aid
- Multicultural awareness
- Student safety
- Instructional support
Timeline
Teacher's Assistant
Scribbles And Giggles Daycare
05.2022 - 02.2026
Restaurant Hostess
Cracker Barrel Restaurant
04.2008 - 05.2022
Bachelor of Science - Elementary Education
Wayne State University