Summary
Overview
Work History
Education
Skills
Career Overview
Languages
Timeline
Generic

Wanda Garcia

Milwaukee,WI

Summary

Seasoned Payroll Specialist bringing 12 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

11
11
years of professional experience

Work History

Sr. Payroll Analyst

Confluent
03.2024 - Current


  • Act as the company’s expert on complex payroll issues - working with HR, Legal and Finance as needed
  • Collaborate with HR to resolve payroll discrepancies, reducing error by 15%
  • Collaborate with finance team to reconcile payroll accounts, ensuring accurate financial reporting
  • Developed and delivered payroll training sessions for new employees, and improving onboarding process
  • Developed and maintained effective working partnerships with third party administrators including payroll service provider, 401k administrator and benefit providers.
  • Coordinated with external auditors during annual audits, providing necessary documentation and addressing any concerns related to payroll processes.
  • Assisted employees with understanding their paychecks and benefit options during open enrollment periods or upon hire, promoting transparency in compensation practices.
  • Implemented process improvements that increased the accuracy of time tracking systems for all employees across multiple locations.
  • Trained new team members on company-specific payroll procedures, fostering a collaborative work environment.
  • Updated company policies relating to overtime pay and leave accruals, ensuring compliance with changing labor laws.
  • Managed complex payroll issues with HR partners, resolving discrepancies promptly to maintain employee satisfaction.
  • Handled special payroll situations such as severance payments, bonuses, and back pay calculations with accuracy and discretion.
  • Resolved payroll discrepancies quickly and successfully.
  • Maintained strict confidentiality of all payroll information and records.
  • Created new hire and termination documents for payroll.
  • Managed payroll data entry and processing for 1500 employees to comply with predetermined company guidelines using Workday software.

Payroll Analyst

Clarios
07.2023 - 03.2024
  • Increased accuracy and efficiency in wage, commission, and deduction calculations for a large team of 1000 union employees.
  • Maintained precise record-keeping of employee payroll information
  • Keeping organized records of employee earnings, deductions, and tax withholdings
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Ensuring compliance with federal, state, and local tax laws, including remittance of payroll taxes
  • Maintained accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.
  • Conducting regular audits of payroll transactions and reconciling payroll accounts
  • Maintained strict confidentiality of employee information, adhering to company policies and legal requirements for data protection.
  • Enhanced payroll accuracy by conducting thorough audits and ensuring proper documentation of all transactions.
  • Reduced overpayments by implementing a robust system of checks and balances throughout the entire payroll processing cycle.
  • Improved the timeliness of payroll processing by implementing new procedures and training team members on best practices.

Senior Payroll Specialist

RW Baird
06.2022 - 07.2023
  • Reconciling bank statements and calculating tax payments and returns
  • Implemented time-saving procedures for handling garnishments and deductions, reducing processing errors and improving efficiency.
  • Developed comprehensive payroll reports for management review, aiding informed decision-making processes.
  • Conducted regular audits of payroll records to identify discrepancies and ensure accuracy throughout the organization.
  • Served as point-of-contact for external auditors during annual reviews, ensuring smooth communication and successful audit results.
  • Reconciling accounts payable and accounts receivable
  • Ensuring timely bank payments
  • Having experience with general ledger functions
  • Generating system reports and analyzing data to prepare payroll general ledger account reconciliation
  • Effectively processed employee payroll and compensation data with utmost precision and promptness.
  • Maintained adherence to all applicable payroll legislation at the federal, state, and local levels
  • Maintained accurate records by regularly preparing, analyzing, reviewing, and reconciling monthly payroll reports
  • Implemented effective payroll procedures and policies for improved efficiency
  • Achieved seamless paycheck distribution through meticulous verification of payroll transactions, thorough calculation of payroll information, and rigorous checking of wage and salary data to identify errors or inconsistencies
  • Ensured precise and reliable database for payroll by uploading time records into the computer system and making necessary adjustments.

Payroll Specialist

EmpowerHR
11.2017 - 06.2022
  • Delivered exceptional client and employee support for a varied group of 30 clients, dealing with employee ranges from 5 to 1500.
  • Verified new hire paperwork and benefit enrollments
  • Ensured legal compliance and workplace safety
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
  • Maintain effective internal controls for the payroll function and proactively work with management to identify efficiency improvements and gaps.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Lead Payroll Administrator

ManpowerGroup
07.2015 - 09.2017
  • Effectively led and supervised a payroll team comprised of 5 individuals
  • Achieved a significant 65% decrease in team error rate by enhancing system proficiency
  • Managed garnishments, system upkeep, and resolved issues with government agencies
  • Established clear communication channels between the Payroll department and other internal teams for seamless collaboration on joint initiatives.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Maintained strict confidentiality pertaining sensitive employee information throughout entire tenure as Lead Payroll Administrator.
  • Demonstrated adaptability through seamless transition between multiple payroll systems during merger integration process.
  • Conducted regular training sessions for staff members on the proper use of the payroll system, improving overall efficiency within the department.
  • Reduced errors in payroll processing by implementing thorough audit procedures and cross-checks prior to finalization.

Sr. Payroll Coordinator

ManpowerGroup
07.2013 - 07.2015
  • Processed timecards for bi-weekly and weekly payrolls
  • Handled direct deposit entry, garnishments, and off-cycle payroll checks
  • Provided support to internal customers and contributed to continuous improvement projects.

Bilingual Administrative Assistant (Spanish)

DentaQuest
06.2013 - 07.2015
  • Interacting with customers or clients to help build and maintain a good public image
  • Overseeing projects from start to finish, including setting goals, creating plans, coordinating with team members, and monitoring progress
  • Performed research to collect and record industry data.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Contributed to a positive work environment by fostering open communication between team members and providing support for their needs in a timely manner.
  • Implemented new office technologies that streamlined workflow processes, resulting in reduced paper waste and increased productivity.
  • Managed calendar scheduling for executives, preventing double-booking and optimizing time usage.
  • Prepared correspondence for internal and external recipients, maintaining professionalism in tone and style while effectively conveying messages.
  • Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks.
  • Maintained up-to-date records of contact information, enabling quick access to key personnel when necessary.
  • Boosted client satisfaction by providing timely and accurate bilingual support for customer inquiries.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

High School Diploma -

St. Joan Antida High School
Milwaukee, WI
05.2003

Skills

  • Payroll Software Expertise
  • Timekeeping Systems
  • Payroll Tax Filing
  • Employee Training
  • Payroll Accounting
  • Payroll Management
  • Payroll Auditing
  • Time sheet review
  • New hire processing
  • Financial reports
  • Exceptional Microsoft Excel skills
  • Collaborative team member
  • Payroll Processing
  • Record-keeping
  • Meeting deadlines
  • Interpersonal and written communication
  • Processing garnishments
  • Skilled in Microsoft Office (Excel, Outlook, & Word)
  • Audit Support
  • Data Reconciliation
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Effective Communication

Career Overview

Bilingual (Spanish) professional with over ten years of experience in payroll processing and providing exceptional customer service. I seek to utilize my skills in customer service, problem-solving, critical thinking, conflict resolution, and negotiation. I am passionate about working with people and making a difference.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sr. Payroll Analyst

Confluent
03.2024 - Current

Payroll Analyst

Clarios
07.2023 - 03.2024

Senior Payroll Specialist

RW Baird
06.2022 - 07.2023

Payroll Specialist

EmpowerHR
11.2017 - 06.2022

Lead Payroll Administrator

ManpowerGroup
07.2015 - 09.2017

Sr. Payroll Coordinator

ManpowerGroup
07.2013 - 07.2015

Bilingual Administrative Assistant (Spanish)

DentaQuest
06.2013 - 07.2015

High School Diploma -

St. Joan Antida High School

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Wanda Garcia