Wanda Gumz

I am a contracted advocate for the Piedmont Sexual Assault Center of Auburn Ga. I work the crisis line and also accompany clients when they need to go for a forensic exam.

or accompany the clients when ever they have appointments with the police or have to go to the DA. I basically offer the victims any kind of help and support that is available to them,

I work this job from home and pretty much have no demands on me. This is a 24/7 position. I work Monday thru Friday.

• Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
• Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
• Educated community members on sexual assault prevention, contributing to increased awareness and bystander intervention.
• Developed tailored safety plans for clients, addressing individual needs and ensuring their wellbeing.
• Established trust with clients through empathetic listening skills, non-judgmental responses, and consistent reliability in follow-through actions.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called in prescriptions to pharmacies. made referral appointments and did insurance precertifications for treatment or medication,
• Drew labs when needed and gave injections,
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Empowered patients through education on self-management techniques for chronic conditions.
• Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
• Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Implemented patient education program on preventative care, enhancing community health awareness.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Increased efficiency in office by implementing digital filing system for patient records.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
• Streamlined patient check-in process, reducing administrative burden for medical staff.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Collected and documented patient medical information such as blood pressure and weight.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Implemented care and efficiency improvements to support and enhance office operations.
• Measured patient spirometry.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.