Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanda Harvey

New Milford,NJ

Summary

Seeking Management opportunity in Healthcare industry

Possess substantial background in healthcare operations and adept at cultivating a cohesive workplace climate essential to maximizing staff morale, retention, synergy, and satisfaction. Apply solid business savvy to define goals, uncover challenges, promptly drive corrective action, and elevate customer/patient/surgical resident/medical student satisfaction. Effectively operational analysis and decision-making techniques to support business strategies, programs, and initiatives to optimize bottom-line fiscal performance. Capitalize on team-building expertise and positive attitude to strengthen organizational culture, paramount to achieving mission and values within forward-driven healthcare facilities and systems. Proven strengths in fostering solid relationships with stakeholders to accomplish organizational goals. Contribute sharp communication skills toward effectively liaising between management team, clinicians, and internal/external stakeholders in support of achieving corporate objectives. Strong skills in documentation, regulatory compliance, audits, facility operations, vendor management, event planning, financial analysis, and onboarding new hires. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Surgery Residency Coordinator

Hackensack University Medical Center
09.2018 - Current
  • Promoted to oversee the day-to-day operations of the Surgical Education Department
  • Plan, direct and oversee all administrative operations, human resource, payroll, finance and medical education for the Surgical Residency Program
  • Support human resources operations by ensuring complete documentation involving contracts, demographics database, performance evaluations, remediation efforts
  • Analyze internal processes and implement procedural and policy changes to improve operations
  • Collaborate with department leadership to ensure budget compliance
  • Recommend cost saving methods, including supply changes to improve resource allocation and efficiency
  • Ensure standards and regulations of accrediting such as Joint Commission on the Accreditation of Healthcare (JCAHO) are met
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Direct grand rounds for Department of Surgery including ensuring remote access to all lectures
  • Develop and maintain database on physicians-in-training and alumni, develop informational websites for faculty and physicians-in-training, and manage Electronic Residency Application Service (ERAS)
  • Organize internal review with institution’s graduate medical education (GME) office
  • Steer faculty advisory and mentor programs, supervise residents
  • Coordinate medical student surgical rotations, electives, and advise students on residency application process.

Surgery Office Coordinator

Hackensack University Medical Center
09.2015 - 08.2018
  • Collaborated with Chairman and Director of Department of Surgery to steer administrative and academic functions including establishing priorities, developing and implementing project procedures to improve efficiency, maintaining calendars, and safeguarding confidential materials
  • Coordinated physician contract approvals, arranged international and domestic travel, drafted correspondence, and efficiently processed invoices and purchase orders for supplies and equipment
  • Oversaw third-year clerkship surgical rotations, prepared didactic schedules for third-year clerkship and senior elective students, scheduled clerkship examinations, and compiled surgical grand rounds brochure
  • Championed program logistics spanning speakers, location, AV equipment, meals, teachers, announcements, meeting agendas, handouts, transportation, and finances.

Administrative Coordinator

Pearson Education
01.2010 - 01.2015
  • Assisted senior leadership by spearheading office operations encompassing client relations, staff training, calendar management, travel arrangements, expense management, report preparation, business correspondence, and onboarding of new employees.

Administrative Assistant

Barr Labs Inc.
01.2008 - 01.2009
  • Provided complex administrative support to multiple department VPs and directors via calendar management, data collection, travel logistics, expense reporting, IT support, and timekeeping.

Administrative Medical / Marketing Associate

NPS Pharmaceuticals
01.2004 - 09.2008
  • Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
  • Streamlined processes to improve efficiency in the marketing department, reducing turnaround times for deliverables.
  • Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
  • Supported VP of Medical Affairs & Medical Science team, and VP of Marketings via database management, meeting logistics, records management, and special project coordination.

Medical Science Managers via database management, meeting logistics, records management, and special project coordination.

  • Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
  • Streamlined information flow for increased efficiency by implementing a centralized document management system.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.

Education

Master of Health Care Administration -

Seton Hall University
South Orange, NJ

Bachelor of Science - Office Information Systems

Pace University
New York, NY

American College of Graduate Medical Education

Skills

  • Google: Gmail, Docs, Slides, Meet, Workspace, Sheets, Calendar, Drive
  • Microsoft Office: Access, Excel, Outlook, PowerPoint, Word, Project and Visio
  • Web Design Tools: HTML, Java Script, XML, Dream Weaver, Microsoft FrontPage, ManageIt, Photo Draw, Adobe Photoshop and Image Ready
  • Other Applications & Databases: AMION, EPIC, PeopleSoft, Clairvia, New Innovations, Oracle, SAP, Concur (Gelco), Polycom RealPresence (MyMeeting), ePayablesManager (ePM), Amex@Work, ExpensAble, Visible Analyst, Lotus Notes, Radar, Kenexa, Centra, iCIMS and Kronos (Workforce Timekeeper), Box, Siebel, GxPharma, Res-X, I-Bank, Endnotes, K-Map, R&D Manage, Lexis-Nexus, PC-Docs and Compare-Rite
  • Program Management
  • Budget Administration
  • Time Management
  • Process Improvement
  • Problem Solving
  • Policy Implementation
  • Resource Allocation
  • Cross-functional Collaboration
  • Decision Making
  • Training and Development
  • Staff Supervision

Timeline

Surgery Residency Coordinator

Hackensack University Medical Center
09.2018 - Current

Surgery Office Coordinator

Hackensack University Medical Center
09.2015 - 08.2018

Administrative Coordinator

Pearson Education
01.2010 - 01.2015

Administrative Assistant

Barr Labs Inc.
01.2008 - 01.2009

Administrative Medical / Marketing Associate

NPS Pharmaceuticals
01.2004 - 09.2008

Master of Health Care Administration -

Seton Hall University

Bachelor of Science - Office Information Systems

Pace University

American College of Graduate Medical Education
Wanda Harvey