Wanda Jones

Administrative Staff Assistant

Virginia Department of Corrections

04.2019 - Current

Coordinated schedules and appointments for staff, ensuring efficient operations.
Trained new administrative staff on office protocols, fostering a knowledgeable team environment.
Implemented inventory tracking system for office supplies, optimizing resource management and availability.
Collaborated with cross-functional teams to support departmental initiatives and strategic goals.
Oversaw daily office operations, identifying areas for improvement to enhance overall service delivery.
Facilitated effective communication between various departments by acting as a liaison for interdepartmental projects.
Served as a primary point of contact for clients, vendors, and stakeholders by addressing inquiries promptly and professionally via phone or email correspondence.
Organized office inventory by maintaining supplies list; ordering necessary items when needed and keeping storage areas neat and tidy.
Maintained accurate records of employee attendance, vacation days, sick leave, and other essential HR information for efficient workforce management.
Reduced errors in documentation by thoroughly proofreading and editing reports, memos, and correspondence.
Handled confidential documents with utmost discretion ensuring sensitive information remained secure at all times.
Prepared comprehensive meeting materials including agendas, minutes templates, presentation slideshows, handouts for attendees—all contributing towards well-organized gatherings.
Collaborated with team members to develop department-wide protocols that increased overall efficiency and effectiveness.
Increased productivity within the office by delegating tasks appropriately and managing workloads effectively.
Participated in team-building activities providing a sense of camaraderie and contributing towards a positive work environment.
Maintained professional demeanor while managing multiple competing deadlines ensuring tasks were completed accurately and on time.
Supported executive staff members with scheduling, travel arrangements, and meeting coordination to ensure seamless daily operations.
Used advanced Microsoft Office skills to create polished documents, spreadsheets, and presentations that were well-received by colleagues and management alike.
Managed multiple calendars to coordinate meetings and appointments while avoiding conflicts or double bookings.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Volunteered to help with special projects of varying degrees of complexity.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed confidential records and documentation, maintaining compliance with departmental regulations.
Assisted in preparation of reports and presentations, enhancing communication within the department.
Streamlined office procedures to improve workflow efficiency and reduce processing times.