Wanda Jordan
Fayetteville,NC
Summary
Accomplished Chief Probation Parole Officer with a proven track record at the NC Department of Adult Corrections, knowledgeable in offender supervision and employing motivational interviewing techniques. An enforcer of strategies that reduced recidivism rates and exhibit exceptional problem-solving and teamwork skills. Knowledgeable in policy enforcement, committed to enhancing community safety through strategic collaboration and behavioral assessment.
Overview
23
23
years of professional experience
Work History
Chief Probation Parole Officer
NC Department of Adult Corrections
2020.10 - Current
- Mentor new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Guide and supervise staff in their development and growth as probation officers.
- Staff caseloads with officers to ensure sanctions and rewards are being utilizes per NCDAC policy and procedures.
- Identify potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Collaborate with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
- Serve on the Division Sustainability Team teaching Evidence Based Practices, Motivational Interviewing, Case Planning and Carey Guides
- Collaborate with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
- Identify potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Contribute to the development of departmental policies and procedures by providing input based on professional experience and knowledge of industry best practices.
- Participate in ongoing professional development opportunities to stay current with best practices in probation and parole services.
- Strengthen communication between stakeholders by participating in team meetings focused on offender management strategies.
Field Service Specialist
NC Department of Public Safety
2015.01 - 2016.10
- Conducted daily training sessions for new hires for the District to ensure knowledge of Evidence Based Practices and the Justice Reinvestment Act
- Provided role modeling and hands on exercises to teach NCDAC policy and procedures in maintaining a caseload.
- Developed customized training programs for new hires, enabling them to become knowledgeable in the daily activities of being a Probation Parole Officer.
- Trained and assist new hires with office and field contacts with individuals placed on probation and post release.
- Maintained detailed documentation of the activities, allowing for accurate tracking of training performed for new hires.
- Conducted refresher training for staff on disciplinary actions as well as staff referred by supervisor
- Developed customized training programs for all staff, enabling them to effectively operate and maintain their caseloads to reduce recidivism.
Probation Parole Officer
NC Department of Public Safety
2001.10 - 2015.01
- Reduced recidivism rates by providing offenders with resources, guidance, and support to successfully reintegrate into society.
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Improved offender rehabilitation by conducting thorough assessments and creating individualized case plans.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
- Recommended changes to probation or parole conditions based on offender behavior and progress, ensuring fair treatment within legal guidelines.
- Collaborated with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
- Identified potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Enhanced community safety by monitoring and supervising probationers and parolees in compliance with court orders.
- Testified effectively in court hearings regarding offender compliance, progress, or violations as needed for informed judicial decisions.
- Promoted successful reentry by connecting offenders with appropriate resources such as housing, employment, and substance abuse treatment services.
- Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
Education
Bachelor of Arts - Sociology Minor: Social Welfare
East Carolina University
Greenville, NC12.1991
Skills
- Offender supervision
- Legal knowledge
- De-Escalation Techniques
- Policy Enforcement
- Courtroom Testimony
- Motivational Interviewing
- Time Management
- Teamwork and Collaboration
- Behavioral assessment
- Problem-Solving
Timeline
Chief Probation Parole Officer
NC Department of Adult Corrections
2020.10 - Current
Field Service Specialist
NC Department of Public Safety
2015.01 - 2016.10
Probation Parole Officer
NC Department of Public Safety
2001.10 - 2015.01
Bachelor of Arts - Sociology Minor: Social Welfare
East Carolina University
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