Carmen McCain
Warren,MI
Summary
Experienced environmental services leader equipped to drive performance and maintain high standards. Strong focus on team collaboration, adaptability, and achieving results. Expertise in sanitation protocols, facility maintenance, and staff training.
Overview
20
20
years of professional experience
Work History
EVS Manager
Children's Hospital
03.2022 - Current
- Coordinated efforts between EVS staff and nursing departments to address patient needs promptly and efficiently.
- Implemented training programs for staff to ensure consistency in procedures and adherence to regulatory standards.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Increased team efficiency by providing training on proper sanitation practices to all staff members.
Environmental Services
Henry Ford Hospital
05.2019 - 02.2022
- Sanitized and clean patient and doctor rooms, surgical units, administrative areas, private and public rest rooms
- Disinfect door knobs, handles, sinks, fixtures and walls to eliminate the spread of bacteria and germs, distributed clean linen to units for medical procedures, and prepare rooms for new patients
- Performed garbage pickup and disposal with extreme caution for disposing needles and other critical items
- Mixed appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the hospital management
- Sorting, washing, drying, folding and storing linens, towels and other items
- Clean hospital floors and surfaces using prescribed cleaning methods and procedures
- Inform supervisor of any cleaning equipment that may need repair or replacement and maintain inventory log for supplies and equipment
Night Custodial Lead
ABM Industries
06.2018 - 04.2020
- Train housekeepers on cleaning and maintenance tasks
- Oversee staff on a daily basis
- Schedule areas and arrange for replacements incase of absence
- Check classrooms and common areas, including stairways and lounge areas for cleanliness
- Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed custodial duties to maintain area in clean and habitable condition.
Housekeeper
Master Clean
02.2016 - 04.2018
- Operate various cleaning equipment and maintain a safe and sanitized area
- Disposal of all waste in safe and clean matter, and ensure all areas up to code and meet company standards at all times
- Report and log any damages that may need assistance from the maintenance team pertaining to health and safety policies
Production Line Worker
Chrysler, LLC.
10.2014 - 01.2016
- Received objects or parts as they come down the assembly line (conveyer belt)
- Utilized various hand held tools for different tasks to complete jobs in a timely manner
- Worked with team members to complete various tasks on projects
- Sanitized and kept workstations clean at all times and followed specific techniques for safety while performing procedures
- Report any quality control issues to the supervisor to avoid any issues or concerns that may occur at any time
Pre – Sorter
Pitney Bowes
01.2009 - 01.2013
- Inspect materials and sort items or materials into designated areas according to type, size, condition, color, or paper grade
- Complete all assigned tasks as a team and follow close instructions for cleaning duties
- Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies
- Maintain a clean and organized work area at all times
Sales Associate
Salvation Army
02.2005 - 12.2008
- Ensured high level of professionalism by conducting top quality service to consumers
- Maintain knowledge of items and services offered and provided
- Restock and update floor presentation displays as needed with new various items
- Performed sales support functions related to POS procedures and responsible for achieving sales quotas daily
- Established a connection with customers, asking questions and listening to shoppers' desires, then demonstrating options and advice to better assist them on purchases
Education
Associate in Business - Paralegal Studies
Henry Ford Community College
05-2026
Diploma of General Studies -
Denby Technical and Preparatory
06.2003
Skills
- Customer service
- Production work
- Microsoft Office Products (Word, Excel, One Note, PowerPoint, Lotus Notes)
- Communication skills
- Leadership qualities
- Teamwork
- Health and safety
Timeline
EVS Manager
Children's Hospital
03.2022 - Current
Environmental Services
Henry Ford Hospital
05.2019 - 02.2022
Night Custodial Lead
ABM Industries
06.2018 - 04.2020
Housekeeper
Master Clean
02.2016 - 04.2018
Production Line Worker
Chrysler, LLC.
10.2014 - 01.2016
Pre – Sorter
Pitney Bowes
01.2009 - 01.2013
Sales Associate
Salvation Army
02.2005 - 12.2008
Diploma of General Studies -
Denby Technical and Preparatory
Associate in Business - Paralegal Studies
Henry Ford Community College
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